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We have now published our annual report for 2020. In the report, we summarize the past year and share highlights of our research and collaboration with partners from academia, business and the public sector.
2020 was a different and challenging year marked by the corona pandemic. Despite the challenges with restrictions and new routines, we managed to perform at a continuously high level and drive research forward.
2013-08-20
Dr Yingzi Xu from Auckland University of Technology, New Zealand, is one of our visiting researchers right now. She is here to work with Professor Bo Edvardsson and Associate Professor Bård Tronvoll and she will be staying for a month.
Yingzi's research interests lie in the area of service research, with a particular interest in customer switching behavior and service recovery. For more infomation please visit the Auckland University website
2021-05-11
... who is cutting back on assignments in anticipation of retirement and recently passed the baton of CRS directorship on to Moa Tunström. CRS was inaugurated 1 April 2015, with you as director. What sort of challenges did you face?
“The assignment was to set up a research centre with externally funded research, publication of scholarly articles, and research collaboration with different external partners.
2013-12-20
.. Professor at CTF. You are leaving for Arizona State University during the Christmas Holidays. What are you going to do there?
- I will spend four months as Visiting Professor at The Center for Service Leadership. I will meet and work with Professors Mary Jo Bitner och Amy Ostrom.
Varför har du valt att åka just dit?
- I have established connections there through CTF and have visited the University serveral times during shorter periods.
2020-11-03
There is a preconceived notion that working-class boys and men in rural areas are less keen and less qualified readers than other groups. Through his research, Stig-Börje Asplund, newly appointed professor of educational work, paints a more nuanced picture.
Stig-Börje Asplund’s research is interdisciplinary and his research interests include boys and men in rural areas and their relationship to reading.
Akademisk högtid
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Ida Flink was born and raised in Årjäng. After spending a few years abroad following graduation from upper secondary school, she moved to Örebro to enroll in the psychology programme. Immediately after graduation, she went on to doctoral studies at the same university, where the first two years were combined with the practical placement required to become a licenced psychologist.
Jenny Karlsson and Peter Samuelsson, both PhD students at CTF, Service Research Center at Karlstad University, Sweden, participated in the AMA Servsig doctoral consortium preceding the 2017 Frontiers in Service Conference held in June 21-22 at Fordham University, New York. We recently caught up with Jenny and Peter and asked them to tell us about the consortium.
In this year´s AMA Servsig doctoral consortium a record was broken.
2018-01-19
Anna-Britt Coe focuses her research on the relationship between activism and everyday life, and is a new professor in Sociology at Karlstad University since March 1st.
“Common for sociological research here at the university is the focus on everyday life, which is unique in Sweden,” says Anna-Britt Coe.
Anna-Britt Coe is a professor of Sociology and researches the relationship between activism and everyday life, demonstrating how these two are more integrated than we pre
2020-01-24
We welcome Martina Caic, new postdoctoral researcher at CTF. During the next two years, she will, among other things, conduct research on how new technologies affects value co-creation within different networks of actors.
Martina Caic holds a PhD from Maastricht University, the Netherlands, where she was a Marie Curie Fellow within the EU-funded project Service Design for Innovation Network, SDIN. The SDIN project was funded by Horizon 2020 during 2015-2018.
2013-10-08
... PhD Student from Kassel University in Germany. You have been visiting CTF for six weeks and are now back in Germany. What are you going to do next?
- First of all, let me say that I really enjoyed my visit at CTF!
2013-10-10
CTF News is our bimonthly newsletter where you can read about our research, researchers, upcoming CTF events and more.
Go to CTF News no 5 >
2024-05-20
After 15 years at Stellenbosch University in South Africa, Annika Rudman chose Karlstad University as her new base.
– I chose Karlstad since I, just like the university, believe in and want to promote internationalisation and interdisciplinary research, says Annika Rudman, new professor of gender studies.
The common denominator of Annika Rudman’s research is a keen interest in the role that gender plays in relation to law, society, politics, culture and human behaviour.
2017-10-25
Innovation and change are omnipresent in the contemporary society and business. For a long time, innovation has been associated with activities within firms that develop new offerings—products and services—for the customers.
2013-04-22
After giving a speech on “Human Aspects of Security” at the Computer Science department in the morning of February 20th, 2015, Prof. Dr. Melanie Volkamer visited the usability lab to exchange experiences of usability experiments. Malin Wik demonstrated the Ozlab system.
Akademisk högtid
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Johan Samuelsson grew up on a farm outside of Mariestad in Västergötland. In the mid 1990-s, he graduated with a teacher education degree from Karlstad University with a specialisation in history and religious studies.
Marcus Berg is originally from Umeå, where he also majored in Physics before enrolling as a PhD student at the University of Texas at Austin, which at the time was the biggest university in the U.S. in terms of student numbers, and, not least, had two Nobel Prize laureates in the physics department.
Karin Ahlin is a senior lecturer in information systems and a new postdoctoral researcher at CTF and Karlstad Business School. Over the next two years, she will investigate how health data can be used to create better health for individuals and more efficient processes in health care.
Hello Karin!
2013-12-16
…Professor in Consumer Psychology and Innovation at CTF. You are going to Arizona State University, USA at the end of this month. What are you going to do there?
- I am going to spend four months as a guest researcher at the Center for Service Leadership.
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”For the future, I see great possibilities to integrate my different research areas since innovation, particularly service innovation, will be a vital factor in creating an inclusive, accessible and sustainable society.”
Lars E.
Read about our new Director, why you should spend your money on experiences instead of things, and more in our latest newsletter.
Go to CTF News no 6, 2012.
