CTF, Service Research Center at Karlstad University, is now offering advanced skills development for professionals through two tailor-made courses in the field of services. The courses are based on research focusing on value creation, and aim to strengthen the competitiveness of the Swedish business sector.
In November and December, two new courses will be launched within the framework of ISE, Improving value creation through service education, which is a collaborative project between academia and industry aimed at strengthening the competitiveness of the Swedish business sector. The ISE project is carried out in collaboration with a number of companies and is financed by the KK Foundation's program "Graduate Professional Development".
"The new courses will offer up-to-date and relevant skills development at an advanced level directly to professionals in the business sector." says Carolina Camén, Project Manager for ISE. Continuous skills development for professionals is important, especially in today’s society where the development is moving incredibly fast.
The courses are based on CTF's research focusing on value creation through services. They are designed to enable professionals to combine studies with work, to practice and test newly acquired knowledge and insights within their own operations.
"For us, targeted educational efforts in collaboration with businesses is a way to contribute to a sustainable and competitive development of the Swedish business sector." says Carolina Camén.
Designing and implementing service strategies
The course “Designing and implementing service strategies” is offered through an online simulation tool. Implementing successful strategies is a major challenge for businesses. This course provides the knowledge and experience needed to create and implement a long-term, competitive and sustainable business strategy.
Applying service research for professionals
The course “Applying service research for professionals” examines how service research can be used in practice, and how the research field has developed since the early 1980s when businesses began to demand service research as an established research field and up to now when several business sectors are undergoing servitization.
How and who can sign up?
The courses are web-based, and for people who work with business development and want to learn more about running a competitive business and create value for their customers.
For more information and registration, click on the links below:
• Applying service research for professionals
• Designing and implementing service strategies
