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Annika Rudman was born and raised in Borås, but has family ties to Värmland as her father and grandparents come from Höljes in northern Värmland. She has a law degree and a master’s degree in human rights from Lund University.
After completing her studies in Lund, she moved to Gothenburg where she completed her PhD at the School of Global Studies with a thesis on women’s property rights in southern Africa.
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Niklas Gericke studied to be a teacher of mathematics and natural science at the former Karlstad University College at the beginning of the 1990s. His majors were biology and chemistry.
Margareta Friman, Professor of Psychology at CTF, Service Research Center at Karlstad University, will be a new Pro-Vice-Chancellor at Karlstad University.
“I feel enthusiasm and joy for my new mission. It is a privilege to be involved in and to influence Karlstad University’s future development,” says Margareta Friman.
In her new assignment, Margareta Friman will lead, coordinate and develop education, research and collaboration within Karlstad University.
2018-09-27
There is a shift happening within service design from designing something "out there" to designing ourselves. This shift opens up questions about how we might design our "systemic-self" and what new approaches we need to do so.
In service design, there is often a focus on mapping the service systems we wish to change. We create personas, draw user journeys and plot out the different stakeholders.
2022-06-20
Bo Edvardsson, professor at Karlstad Business Service Research Center (CTF), and Bård Tronvoll, professor at CTF and Inland Norway University of Applied Sciences, are the editors for the newly published Palgrave Handbook of Service Management.
- The book provides a unique and current overview of service management research, says Bo Edvardsson.
2015-02-20
For those of you who are not familiar with what spring activity means it's broadly that companies invite you students to a study visit. where they can talk about who they are, what they do, etc. Then we gather all at the Tables to eat, mingle and play billiards.
The evening will look like this:
17:00 to 18:30 Info at the companies
18:45 to 19:00 Collection at the Tables
19:00 to 20:00 Food and table socializing
21:00 to 22:00 Billiards 22:00 onwards.
2021-03-30
From the perspective that life after the coronavirus never fully will be the same, and we will not go back to “business as usual”, the COVID-19 crisis has highlighted the urgent need to rethink the human ecosystem. The relationship between humanity and nature, and, more specifically, the service ecosystem. While it is clear that the crisis will contribute to a transformation of the world as we know it, dare we hope that it can be transformed into one that is more inclusive and sustainable?
“In our lives, both individually and as a group, we spend a lot of time focusing on how to minimise the risk of, for example, catastrophes, accidents and poverty. We constantly compare different risks and we assess what risks are acceptable to expose ourselves and others to.”
Finn Nilson was born in Skåne, but he grew up in Great Britain.
This award recognises “The best article in the service literature published during a calendar year” across international journals. It’s the second time Ingo Karpen (CTF) wins this prestigious award.
Ingo Karpen, given it’s the second time you receive this prestigious award, why has your research drawn such interest do you think?
2019-08-23
Tobias Otterbring, former PhD student at CTF, today researcher at Aarhus University in Denmark and visiting researcher at CTF, has been awarded the 2018 Emerald/EFMD Outstanding Doctoral Research Award for his doctoral dissertation.
"I am honored that my work attracts international attention. At the same time it shows that the research conducted at CTF is world-class.
2021-01-19
Is it possible to be climate-smart, save money and feel better? Actually, yes! Here are a few tips on what to think about, and some steps that are worth trying out at the dawn of the new year.
Climate-smart, do this mean that I have to give up everything that is fun? I enjoy my steak and spending my vacation in the sun, and the car is very handy to manage everyday logistics.
Akademisk högtid
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Anna-Lena Almqvist was born and raised in Umeå, where she also completed her PhD following a bachelor’s degree in sociology at Stockholm University.
Her doctoral thesis focused on how families combine work and childcare in five European countries. She recently started her employment at Karlstad University.
"My most current research focuses on people in vulnerable life situations. It is about bringing their experiences to the fore.
...Cranfield University School of Management. You have been visiting CTF this week, what kind of research are you involved in right now?
- After successfully conceptualizing and measuring Customer Experience (CX) in a wide variety of contexts worldwide, we recently explored CX management practices and their link to profitability.
2017-11-14
... PhD Student in Business Administration at CTF, Service Research Center at Karlstad University. In 2016 you received the Hedelius scholarship for studies abroad. You have now returned from your nine month visit at Texas State University. Can you tell us about your experiences?
– I am very grateful for this opportunity, and for the scholarship. Studying there has helped me to grow on different levels; academic, personal and social.
2023-01-11
... You have been on “RJ Sabbatical” the past year. What have you been working on?
– The aim of my sabbatical project has been to complete the research that I have conducted within the areas of marketing and service research based on practice theory. Practice theory focuses on understanding reality by studying what people do and the activities in which they engage. In my case, this refers to what marketers do and how this can be improved.
Welcome to CTF and Fek seminar!Per Skålén Professor of Business Administration, Silvia Gherardi Senior Professor of Sociology of Organization and Cristina Mele Professor of Service Innovation will hold a seminar.Title “Three perspectives on practice theory in organization and service research”(The seminar will be held in English).For more information, please contact charlotta.andersson@kau.se
2024-10-22
You have recently, together with Jakob Trischler, published a study that introduces a framework focusing on public services. Could you briefly tell us about the study and its findings?
– The study builds on my previous research on services as value-creating practices. Simply put, it aims to create a reference framework to understand that services consist of concrete value-creating activities in which people actively participate.
“Over time, I have developed a strong drive. I want my research to change working life for the better, and thereby contribute to improved public health.”
Kristina Palm is from Grödinge, 30 kilometres south of Stockholm. She is an electrical engineer, specialised in quality technology. She graduated from the Royal Institute of Technology, KTH. She is has a Degree of Doctor of Philosophy in Science and is a docent at KTH. Here doctoral thesis examined work engagement.
... formerly PhD student at CTF and today a consultant working with organizations, innovation and collaboration. You were visiting us two weeks ago, what did you do here?
"I held some lectures in strategy and marketing communication at the undergraduate course in Marketing at Karlstad Business School.
2024-04-15
In the dynamic landscape of service ecosystems, smart technologies play a pivotal role in redefining service practices. By integrating advanced capabilities, these technologies streamline service provision and enrich service experiences through value co-creation.
2019-01-10
BA thesis student Oskar Kroon went to Sony Mobile in Lund, Sweden, and had WozARd demonstred by the inventor himself, Günter Alce.
For more on WozARd, see:
https://youtu.be/bpSL0tLMy3w
2021-11-26
… and head of Karlstad Business School at Karlstad University which recently received AACSB accreditation. Congratulations, how does it feel?
"Thank you, it feels fantastic!
