On October 21, CTF, Service Research Center at Karlstad University hosted the ninth annual scientific conference, gathering Swedish transport researchers around issues concerning the Swedish transport system. This year’s conference was held virtually via zoom.
"This was the second time CTF hosts the conference which usually is a two-day event.
2019-09-11
Last May the site visits to the universities were made, and now the report on cluster nine has been submitted. The Treklöver partners for quality development at Karlstad University, Linnaeus University and Mid-Sweden University have each submitted a report on the respective university.
CSmaster
» Att läsa Datavetenskap på Karlstads universitet
- The masterprogram in computer science enables students to think outside the box and apply their ideas practically in the projects which they are working on, says Furqan Nadeem who is studying at Karlstad University as a scholarship student.
The master’s program in computer science at Karlstad University focuses on computer security and networking field so this degree serves as a platform to prepare students to excel in the job market.
- My experience of my first year
Black Friday attracts customers to shop more. At the same time reports on climate change with calls for changed consumption habits and counter-reactions such as White Monday are growing stronger. What is it that makes consumers take part in the shopping frenzy despite increased climate anxiety? Professor Per Kristensson explains.
"One important trigger is “everyone else" is shopping.
2019-02-07
Which Swedish company is the most innovative, if you ask the customers? This is what researchers at CTF, Service Research Center at Karlstad University, are investigating.
2022-02-01
Per Skålén, professor of Business Administration, have received funding from Riksbankens Jubileumsfond to conduct full-time research in 2022. During this time he will further develop his research on marketing practices.
- I am very pleased to have received the funding for this project and to be able to do full-time research.
What happens, who is responsible and who does what in a crisis situation? In CSR’s role-play, participants take on various roles that are in some way involved in managing an incident or risk.
Each participant gets to step into a role related to a specific situation, where each individual creates a character based on their own ability.
Starting from 1 January 2024, all establishments selling food or beverages for takeout in Sweden must offer their customers reusable packaging that are part of a rotation process.
Geomedia
» Konferenser och evenemang
» Geomedia Speaker Series
Visualizing the smart city - Professor Gillian Rose, The Open University, UK.
Digital technologies of various kinds are now the means through which many cities are made visible and their spatialities negotiated. From casual snaps shared on Instagram to elaborate photo-realistic visualisations, digital technologies for making, distributing and viewing cities are more and more pervasive.
How are power and gender reflected in the service encounter between customer and employee in service organisations, and what are the consequences on the work environment for the employee?
2019-04-17
Lars Järnström, professor of coating technology, came to Karlstad University in 1999 and has been involved in building the current strong research environment for fibre-based processes and products. Now retirement is approaching but he will continue working at the university as senior professor.
Lars Järnström's research centres mainly on environment-friendly surface treatment of fibre-based packaging materials.
2022-09-26
The Academic Celebration is one of the biggest events of the year at Karlstad University and a long-standing tradition. On 14 October it is time again – with great pomp and ceremony we will confer degrees on new doctors and honorary doctors and inaugurate our new professors. We will also pay attention to this year’s docents and adjunct professors.
Freedom – a beautiful word with so many meanings that we, living in Sweden, often take for granted.
2015-11-04
We welcome Sebastian Dehling, new PhD Student in Business Administration at CTF.
Sebastian is part of the Service Design for Innovation (SDIN) project - a European Training Network for Early Stage Researchers.
2022-10-26
Public transport is an important part of a sustainable and equal society. In order to accelerate this transition, new knowledge and more research is needed.
Tracy Riley, Professor of Educational work, Massey University New Zealand.
Presentation of abstractEvery teacher in New Zealand is considered a teacher of gifted students, a reflection of our inclusive education system. However, some teachers have developed specialist knowledge and skills through tertiary education and research.
“Our oral health is key to our quality of life, and the people who are best trained to help others maintain a healthy mouth are dental hygienists.”
Birgitta Haglund was born in Halmstad and lived there until graduating upper secondary school. After general psychology studies in Gothenburg, she was admitted to dentistry school.
Researchers at CTF have been granted 3.9 million SEK for research on future customer experiences. In the project the researchers will develop new knowledge on how to make retail and the hospitality industry more attractive through digitalization.
- The progress of digitalization leads to new ways to consume goods and services and physical stores are finding it increasingly difficult to compete with e-commerce.
2023-06-07
The capacity for innovation has decreased according the latest results by the Swedish Innovation Index where the Service Research Center (CTF) at Karlstad University asked thousands of customers to rank the innovativeness of Swedish companies, organisations and authorities.
Forskarskolan om särskilt begåvade barn
» Konferenser
Associate professor Jorryt van Bommel
Karlstad University, Dalarna University, and Inland Norway University of Applied Science
Presentation of abstractFor over a decade I have researched the possibilities and opportunities offered when encountering mathematics through problem solving at school entry. At first, we tested ways to implement problem solving in a setting where students could not (yet) read or write.
CTF
» Samverkan
» Impact stories - exempel på samverkan
Within the project TRUEdig, CTF and Elvenite are developing new knowledge that can support a sustainable development in the food industry.
TRUEdig focuses on digital integrity and how businesses that develop privacy-enhancing services can increase the user’s security and sense of empowerment. Elvenite is one of the partner companies within the project.
– The purpose of the research is to widen the scope of sustainability work in the food industry.
Sociologi
» Forskning
» Relationer och vardagsinteraktion
Annika Jonsson is an associate professor of sociology at the Department of Social and Psychological Studies, and active in REVA. With a background in interactionism, feminist theory, and the sociology of religion, she researches death and continuing bonds. She has published articles in journals such as Death Studies and Contemporary Social Science.
Andreas: You have a new book in Swedish, Continuing Bonds: How People Live with Their Dead.
In a new doctoral thesis from CTF, Pernille K Andersson is investigating how the servicescape is changed by the influence of music, self-disclosure, and eye gaze on service encounter experience and approach avoidance behavior.
- Our feelings and behavior are continuously affected by our surroundings. Stores have servicescapes which have a big influence on customer’s experiences and purchase decisions, says Pernille K Andersson.
2020-04-27
Researchers at CTF, Service Research Center at Karlstad University, have been granted funding from the research council Formas, to plan and further develop the project "Social dimensions in urban and regional planning: the importance of perceived accessibility".
The researchers will, in close collaboration with urban and regional planners and practitioners, develop a joint project about everyday travel and perceived accessibility.
2019-03-01
In a recently published CTF article, researchers Frida Skarin, Lars E. Olsson, Margareta Friman and Erik Wästlund address the factors that affect behavioral changes in public transport.
The researchers have studied a two-week free public transportation-trial where people, who fulfilled certain criteria, were allowed to travel free of charge by public transport for two weeks.
2015-09-23
Professor William Wei Song from Dalarna University on the research at his department in Information Systems including his own on trust computing.
"We are also involved in a local "big data" project - called smart city Yudu - a three layer framework: 1) business model for describing an overall situation of the city (main sources are from transport data management, weather data management, and government statistic data management), 2) data analysis (vertical versus horizon
