Service Research Center (CTF) at Karlstad University conducts research on services and value creation based on a user perspective, often with an emphasis on customer experiences.
2017-09-27
Anders Gustafsson, Professor of Business Administration at CTF, Service Research Center at Karlstad University, is the first European to be awarded the prestigious assignment as President of AMA Academic Council.
Anders Gustafsson has been appointed President-Elect Designate of the AMA Academic Council. In this role, he is a member of the council's Executive Committee and is in line to serve as the first council president from outside of North America.
2022-12-13
Christmas is around the corner and the year is drawing to a close, as I look back on an eventful year. I want to take this opportunity to give my warmest thanks to colleagues, partners, funders, and anyone who has contributed to or our research. I look forward to a new year of interesting research, courses and events.
In 2022 we have managed to make the workplace vibrant and lively again, following the pandemic.
In the Geomedia podcast you will hear discussions and interviews with current researchers, visiting speakers, and invited guests on issues relating to this emerging discipline.
We offer a large number of courses, for students who want to try dancing full time and who want to mature as a dancer before embarking on a career, courses for less experienced dancers who want to try dance and courses for ordinary dancers who want to gain additional knowledge and experience.
Studying dance at Karlstad University
Students studying dance at Karlstad University work closely with enthusiastic teachers and receive personal coaching in small groups.
Traditionally, the concept of “customer” refers to someone who buys something – but in a modern context, it includes all actors who create value together for each other.
2022-10-17
Alexander Rodosek, visiting lecturer at Karlstad Business School, works with developing teaching in a pedagogical perspective at the Faculty of Business, Economics and Law at the TH Köln University.
Can you tell us a more about your work?
– You could say that I’m a link between the Academic Development Team (the equivalent to UPE at Karlstad University) och the Faculty of Business, Economics and Law, says Alexander Rodosek.
2017-07-05
Bridget Kane, associate professor of Information Systems, spent three days in Copenhagen on a trip to Healthcare Denmark, and the European Headquarters of the World Health Organisation.
The field trip was organised through the Centre for Health Policy and Management at Trinity College Dublin.
Samverkan
» Studentsamverkan
» Samarbeta med studenter
You can strengthen your employer brand by visiting the University, giving lectures and inviting students to your organisation.
Just as students benefit from early contacts with employers, employers stand to gain from being seen and noticed at the University.
In this blog article, CERS director and CTF’s advisory board member Kristina Heinonen shares some reflections of what is “hot” in service research and how research centers like CTF and CERS are making a difference in today’s society.
The fast pace of political, economic, and social change is reshaping the global landscape. Are researchers and business professionals keeping up and exploring solutions to society’s most pressing issues?
2015-02-26
Victoria is the contact person for the program it design and IT, project management and business systems.
In the future, probably also for Web and multimedia (Victoria can lobby of cases to Kristina Fransson on Communications Department).
Margareta Friman, Professor in Psychology at CTF, Service Research Center, is a member of the expert group for the a project that investigates how suitable planning could support multimodal connectivity in Norwegian urban regions.
Margareta Friman is a member of the expert group for the new project "Transfer: access, egress and transfer practices for designing multimodal connectivity" financed by the Norwegian Research Council.
2023-09-04
- We need more knowledge of how to encourage people to more easily change their behaviour to reduce energy consumption, says Per Kristensson, professor of psychology at the Service Research Center (CTF).
A safe, reliable and sustainable future requires a transition to fossil-free energy systems.
2015-02-03
We welcome Kaisa Koskela-Huotari, new Ph D Student in Business Administration at CTF.
Kaisa will conduct her studies in the field of Transformative Service Research. Her main supervisor is
Professor Per Skålén.
Sociologi
» Forskning
» Relationer och vardagsinteraktion
Ida Flink is Professor of Psychology at the Department of Social and Psychological Studies, Karlstad University. Her research focuses on the treatment of chronic pain, with a recent emphasis on vulvodynia.
An international contingent of scholars gathered at the Annenberg Public Policy Center, APPC, in May for a two-day conference on the role of attitudes in policy, science communication, education, and other fields.
2019-06-03
Japanese researchers and students have visited Karlstad University for a week. Sweden and Japan are cooperating on a multi-year research project in academia and industry with the aim to develop robots to help the elderly live independently longer and with better life quality.
- This week our partners from the two Japanese universities have been here, says Jorge Solis, associate professor of electronics at Karlstad University.
2020-04-23
In June 2019, the excellence initiative in which the Service Research Centre (CTF) and Computer Science took part since 2014, came to an end. The initiative has allowed the research groups to grow and develop in order to continue producing world-class research. This is evident in the final reports from the groups.
In June 2019, the excellence initiative in which the Service Research Centre (CTF) and Computer Science took part since 2014, came to an end.
2012-03-12
Exchange ambassadors are students from Karlstad University who have been on an exchange semester and who want to share their experiences and help students who are interested in studying abroad. If you have any questions for them regarding what it is like to go on exchange, you are welcome to contact them.
Doctor of Psychology at CTF, Service Research Center at Karlstad University. This spring you defended your doctoral dissertation in psychology, what will you do next?
– At the moment I am working on getting articles from my doctoral thesis published in scientific journals, and I am also preparing to move to Denmark.
How is the work with the articles progressing?
– You can say it is moving along well.
Forskarskolan om särskilt begåvade barn
» Konferenser
» Combined ECHA and igMCG conference 16–18 June 2025
Professor Margaret Sutherland, University of Glasgow, Scotland
PRESENTATION OF ABSTRACTIn 1994 the Salamanca Statements called for inclusive education. Since then, establishing inclusion and inclusive education have become the goal of many countries across the globe.
During the fall 2013 two new Ph D Students in Business Administration have joined CTF.
Emma Axelsson will pursue her doctoral studies on business models in retail- and manufacturing industries. She will be tied to the research profile Service Innovation for Sustainable Business where Martin Löfgren, Associate Professor will be Emma’s supervisor.
