We are delighted to welcome Siri Jakobsson Störe. Her research interests primarily lie within clinical psychology, health psychology, and developmental psychology, closely linked to her background as a licensed psychologist.
Siri, tell us about your background!
– I earned my degree in psychology in Oslo before moving to Karlstad in 2013, where I began working in child and adolescent psychiatry. During my seven years there, I specialized in clinical psychology.
Akademisk högtid
» Föregående högtider
» Akademisk högtid genom åren
» Akademisk högtid 2024
Henrik Rahm grew up in Linköping and completed a degree in education in Lund in the 1980s, specialising in German, Swedish and Swedish as a second language.
Akademisk högtid
» Föregående högtider
» Akademisk högtid genom åren
» Akademisk högtid 2024
Annika Rudman was born and raised in Borås, but has family ties to Värmland as her father and grandparents come from Höljes in northern Värmland. She has a law degree and a master’s degree in human rights from Lund University.
After completing her studies in Lund, she moved to Gothenburg where she completed her PhD at the School of Global Studies with a thesis on women’s property rights in southern Africa.
Much discourse among service researchers circles around ‘value-in-use’, but still tend to apply research methods examining ‘value-ex-use’. Taking the ‘use situation’ seriously, we have reason to pave the way for advanced ‘in situ methodologies’.
What is this phenomenon called ‘service’, and how can we learn more about it?
2012-07-02
Om universitetet
» Om Karlstads universitet
» Akademiska högtider
Niklas Gericke studied to be a teacher of mathematics and natural science at the former Karlstad University College at the beginning of the 1990s. His majors were biology and chemistry.
Tobias Otterbring, former PhD student at CTF, today researcher at Aarhus University in Denmark and visiting researcher at CTF, has been awarded the 2018 Emerald/EFMD Outstanding Doctoral Research Award for his doctoral dissertation.
"I am honored that my work attracts international attention. At the same time it shows that the research conducted at CTF is world-class.
2013-11-08
...Cranfield University School of Management. You have been visiting CTF this week, what kind of research are you involved in right now?
- After successfully conceptualizing and measuring Customer Experience (CX) in a wide variety of contexts worldwide, we recently explored CX management practices and their link to profitability.
2018-09-27
There is a shift happening within service design from designing something "out there" to designing ourselves. This shift opens up questions about how we might design our "systemic-self" and what new approaches we need to do so.
In service design, there is often a focus on mapping the service systems we wish to change. We create personas, draw user journeys and plot out the different stakeholders.
2017-11-14
... PhD Student in Business Administration at CTF, Service Research Center at Karlstad University. In 2016 you received the Hedelius scholarship for studies abroad. You have now returned from your nine month visit at Texas State University. Can you tell us about your experiences?
– I am very grateful for this opportunity, and for the scholarship. Studying there has helped me to grow on different levels; academic, personal and social.
2021-03-30
From the perspective that life after the coronavirus never fully will be the same, and we will not go back to “business as usual”, the COVID-19 crisis has highlighted the urgent need to rethink the human ecosystem. The relationship between humanity and nature, and, more specifically, the service ecosystem. While it is clear that the crisis will contribute to a transformation of the world as we know it, dare we hope that it can be transformed into one that is more inclusive and sustainable?
2023-09-22
This award recognises “The best article in the service literature published during a calendar year” across international journals. It’s the second time Ingo Karpen (CTF) wins this prestigious award.
Ingo Karpen, given it’s the second time you receive this prestigious award, why has your research drawn such interest do you think?
2019-10-28
... formerly PhD student at CTF and today a consultant working with organizations, innovation and collaboration. You were visiting us two weeks ago, what did you do here?
"I held some lectures in strategy and marketing communication at the undergraduate course in Marketing at Karlstad Business School.
“In our lives, both individually and as a group, we spend a lot of time focusing on how to minimise the risk of, for example, catastrophes, accidents and poverty. We constantly compare different risks and we assess what risks are acceptable to expose ourselves and others to.”
Finn Nilson was born in Skåne, but he grew up in Great Britain.
Welcome to CTF and Fek seminar!Per Skålén Professor of Business Administration, Silvia Gherardi Senior Professor of Sociology of Organization and Cristina Mele Professor of Service Innovation will hold a seminar.Title “Three perspectives on practice theory in organization and service research”(The seminar will be held in English).For more information, please contact charlotta.andersson@kau.se
2021-01-19
Is it possible to be climate-smart, save money and feel better? Actually, yes! Here are a few tips on what to think about, and some steps that are worth trying out at the dawn of the new year.
Climate-smart, do this mean that I have to give up everything that is fun? I enjoy my steak and spending my vacation in the sun, and the car is very handy to manage everyday logistics.
Akademisk högtid
» Föregående högtider
» Akademisk högtid genom åren
» Akademisk högtid 2024
Anna-Lena Almqvist was born and raised in Umeå, where she also completed her PhD following a bachelor’s degree in sociology at Stockholm University.
Her doctoral thesis focused on how families combine work and childcare in five European countries. She recently started her employment at Karlstad University.
"My most current research focuses on people in vulnerable life situations. It is about bringing their experiences to the fore.
Professor Anders Gustafsson, CTF, Service Research Center at Karlstad University, has been awarded the “Christopher Lovelock Career Contributions to the Services Discipline Award”. Only five times earlier has the award been presented to a researcher outside the US.
"I am overwhelmed and very honored to receive this award.
2023-01-11
... You have been on “RJ Sabbatical” the past year. What have you been working on?
– The aim of my sabbatical project has been to complete the research that I have conducted within the areas of marketing and service research based on practice theory. Practice theory focuses on understanding reality by studying what people do and the activities in which they engage. In my case, this refers to what marketers do and how this can be improved.
2024-10-22
You have recently, together with Jakob Trischler, published a study that introduces a framework focusing on public services. Could you briefly tell us about the study and its findings?
– The study builds on my previous research on services as value-creating practices. Simply put, it aims to create a reference framework to understand that services consist of concrete value-creating activities in which people actively participate.
2016-11-16
Markus Fellesson, Associate Professor at CTF, Karlstad University, and Nicklas Salomonson, Associate Professor at University of Borås have received great attention and praise for their research on difficult customers.
During the last year, the researchers have been analyzing survey responses from commercial employees.
“Over time, I have developed a strong drive. I want my research to change working life for the better, and thereby contribute to improved public health.”
Kristina Palm is from Grödinge, 30 kilometres south of Stockholm. She is an electrical engineer, specialised in quality technology. She graduated from the Royal Institute of Technology, KTH. She is has a Degree of Doctor of Philosophy in Science and is a docent at KTH. Here doctoral thesis examined work engagement.
In the dynamic landscape of service ecosystems, smart technologies play a pivotal role in redefining service practices. By integrating advanced capabilities, these technologies streamline service provision and enrich service experiences through value co-creation.
