News archive for "Ctf"

2021-10-19
In November, three new distance courses with focus on business models, servitization and value creation through service will start. They are developed for professionals and are given by CTF, Service Research Center at Karlstad University. The five credit courses are developed to suit professionals where work and studies can be combined.
2021-10-19
Linda Bergkvist and Charlotte Bäccman at CTF, Service Research Center at Karlstad University, have studied clients, healthcare personnel, IT personnel and healthcare managers in Swedish and Norwegian municipalities in order to create a better understanding of challenges in implementing digital assistive technology. The study is published in the anthology "Management and Information Technology after Digital Transformation" and shows a complexity where different actors have
2021-09-22
Christina Öberg's research on managers’ (in)ability to handle an uncertain future was recently awarded with "Best paper award" within organizational neuroscience at the Academy of Management Annual Meeting. The award-winning paper "Managers, Minds and Machines in the Age of Artificial Intelligence" is based on a study of managers’ (in)ability to handle an uncertain future.  "The paper examines how managers tend to navigate companies based on a view of the future as a cont
2021-09-22
Three researchers connected to Karlstad Business School and Service Research Centre (CTF) at Karlstad University have, as a part of the work within PRME, written a new book - Business Transformation for a Sustainable Future. Principles for Responsible Management Education (PRME) is a part of the UN Global Compact initiative, and it is a systematic way of working towards improvement, change and learning, as well as collaboration and communication with society. Dr Samuel Pe
2021-09-21
Margareta Friman is a professor of psychology and pro-vice chancellor at Karlstad University and has been part of CTF since the mid-90s. Here, she reflects and share some memories from her time at CTF. It all started when Professor Patrik Larsson, former CTF director and current dean of Faculty of Arts and Social Sciences, gave me the opportunity to try out the life as a researcher.
2021-09-15
Karlstad Business School has compiled the report ”Sharing information on our progress 2019 - 2020” as a part of the work within PRME. PRME (Principles for Responsible Management Education) is a tool that makes it possible to fulfil Karlstad Business School’s vision, as well as a way to coordinate the ambition in relation to the goals. The report “Sharing information on our progress 2019 - 2020” covers the two years (2019-2020) which the six principles of PRME and Karlstad
2021-08-20
Mia Larson, professor of business administration at CTF and Karlstad Business School at Karlstad University, is one of the authors behind a newly published article where she, together with other researchers, have studied the use of the cultural concepts of “fika” and “hygge” in destination marketing. "The concept of fika has existed in Sweden for about 100 years. It is used by Swedes as a common expression for drinking coffee accompanied by something sweet.
2021-08-20
We are happy to welcome Henrik Rehn Johansson, new PhD student in psychology at CTF. His research will focus on motivational factors for everyday travel. Hello Henrik, can you tell us about your background?-  I have studied at Umeå University where I earned a Master of Science in Psychology with a specialization in sports.
2021-06-24
We often hear about the importance of a strong brand. But how does a brand really affect the customer's experience of a service? Results in a new study show how customers’ experiences in service encounters are affected differently by the characteristics of a brand, store and consumer factors.
2021-06-23
Rarely has our research on behavior change, service development, ecosystems and public services been as current, relevant and applicable as during this past year. The pandemic has significantly affected our lives and changed many behaviors with consequences for companies and the public sector, and for society and individuals as well. As one of Sweden's largest research centers, it is important to reflect on this.
2021-06-15
Innovation, transformation and sustainable development during changing times marked by the pandemic were in focus at CTF´s Service Innovation Day 2021 where the participants listened to presentations from Vinnova, Ikea, Systembolaget and Ica Maxi on how they work with these issues.
2021-06-04
Per Pettersson, professor of sociology of religion at CTF, is retiring after 26 years as researcher and research leader focusing religious and social change with a service perspective. As senior professor he looks forward to meeting research colleagues around the world as soon as the corona pandemic slows down. Per has an academic background in theology at Uppsala University, and was ordained as priest in the Church of Sweden 1979.
2021-05-20
At least since the start of the Covid19 pandemic digitalization has reached most of us. By now we are all familiar with using digital platforms to meet and socialize. However, digitalization is much more than changing the way we connect and communicate; it also changes how information is gathered, analysed and used for decision making processes.
2021-04-23
Agnieszka Kitkowska is a new postdoctoral researcher at CTF where she is studying online privacy and decision-making, and barriers that consumers face during digital transactions. What is your background and what brought you to CTF?"I have a multidisciplinary background with one master's degree in art and one in computing. Last year, I successfully defended my Ph.D. in Computer Science.