Are you interested in leadership, social development and sustainability? Then Karlstad Business School’s new master’s programme, Management: Sustainable Value Creation, might be the perfect choice for you!
Work-related stress is a serious problem for employee wellbeing and employer efficiency.
– We use cutting-edge deep tech solutions which provide objective and immediate insights, says Poja Shams, senior lecturer in Business Administration at Karlstad Business School and the Service Research Center (CTF).
IVA’s annual 100 List puts the spotlight on current research projects that are considered to have great potential to create value through commercialisation, business and
We are delighted to welcome Siri Jakobsson Störe. Her research interests primarily lie within clinical psychology, health psychology, and developmental psychology, closely linked to her background as a licensed psychologist.
Siri, tell us about your background!
– I earned my degree in psychology in Oslo before moving to Karlstad in 2013, where I began working in child and adolescent psychiatry. During my seven years there, I specialized in clinical psychology.
You have recently, together with Jakob Trischler, published a study that introduces a framework focusing on public services. Could you briefly tell us about the study and its findings?
– The study builds on my previous research on services as value-creating practices. Simply put, it aims to create a reference framework to understand that services consist of concrete value-creating activities in which people actively participate.
Petter Falk, new doctor in Political Science at Karlstad University and the Service Research Centre (CTF), sheds light on conditions and grounds for datafication in his doctoral thesis “Assemble Care // Align Data”.
– What surprised me the most was that datafication is intuitively accepted, despite a kind of intellectual resistance, says Petter Falk.
The term “big data” is frequently used nowadays, but your research emphasises the importance of the small details.
In the project “AI-robotar i besöksnäringen: En framtid med nya kollegor” (AI robots in the tourism industry: a future with new colleagues), researchers from Karlstad Business School and the Service Research Center (CTF) are looking at how employees in the tourism industry are affected by having AI robots as colleagues.
Kristina Palm, Poja Shams, Nina Löfgren and Maria Åkesson from CTF, along with Calle Rosengren from Kristianstad University and Carin Håkansta from Karol
Researchers at the Service Research Center (CTF) at Karlstad University have written a report about Nordic food waste with recommendations for political measures. The message is clear:
– We can either take forceful action right now, or else abandon the goal of reducing food waste by 50 percent by 2030.
The researchers have identified initiatives and measures that resulted in less food waste in restaurants, schools, retail businesses and Nordic households.
With only six years left until 2030, the world is marked by war and conflict and many sustainability indicators are pointing in the wrong direction. This year’s A Sustainable Tomorrow gathered 30,000 interested individuals via 200 hubs around Scandinavia.
- The research on behavioral changes and innovation within the Service Research Center (CTF) has a clear relevance in our society, says Per Kristensson, director of CTF at Karlstad University.
This year's Service Innovation Day attracted just under 200 visitors to Karlstad.
I have just returned from Madrid, where I attended a large international gathering with a focus on customer-driven innovation. The event was organised by Universidad Carlos III de Madrid and researchers from all over the world attended.
In the interdisciplinary research project DHINO, Digital Health Innovation, Karlstad University and Region Värmland are working together to develop new knowledge that will promote increased digitalisation of the healthcare services in Värmland.
The idea that scientific discovery and technical invention can work in synergy is evoked by a number of major organisations and some great scientific ventures. For instance, the discovery of the transistor by Shockley, Bardeen, and Brattain at Bell Labs (Nobel Prize, 1956) suggests that discovery and invention can occur simultaneously.
With support from the Ander Foundation, the Service Research Center (CTF) is happy to welcome Pascal Le Masson as a visiting professor. Pascal Le Masson is a professor at the Mines de Paris Research University, and has a distinguished background in design-oriented management and innovation.
Pascal Le Masson is an engineer and a professor at MINES ParisTech – PSL Research University.
During the COVID-19 pandemic, many older people isolated themselves at home, and research shows that isolation and enforced social distancing can increase feelings of depression and loneliness, while physical exercise can enhance the quality of life and bring several health benefits.
Antoine Bordas, PhD, tell us about your previous work
– I am currently 3rd year PhD student, under the supervision of Pascal Le Masson and Benoit Weil at Mines Paris - PSL, France, I hold an engineering degree from Mines Paris - PSL, specialized in engineering design and innovation management.
In the dynamic landscape of service ecosystems, smart technologies play a pivotal role in redefining service practices. By integrating advanced capabilities, these technologies streamline service provision and enrich service experiences through value co-creation.
... You recently hade your midway seminar, how did it go and can you tell us about your research?
It went well! I received good feedback from the opponent and know what I need to continue working on. I am researching customer experiences and am interested in the process and process measurement tools that can capture customer experiences in real-time. Previous research has mainly focused on the outcome of an experience and is based on memories of a customer experience.
In the project PERUPP, AI will be fed with offers from actors in the tourism industry to enhance the Värmland experience.
– We want to take advantage of AI technology, says Siri Jagstedt, project leader of one of the work packages.
The modern person wants to have more personal and tailored experiences rather than one-size-fits-all.
