• 2017-02-27

    Service Research: Innovate or parish?

    CTFblogg / Bo Edvardsson

    In an article in Journal of Service Research (2015) with the title: “Service Research Priorities in a Rapidly Changing Context” Ostrom et al. outline key research priorities. The aim was to identify research topics that have the potential to advance the service field and provide significant benefits for customers, organizations, and society in general. Intensive roundtable discussions with researchers affiliated with service research centers around the world, including CTF, resulted in 12 service research priorities.

  • 2017-02-14

    Ph. D students from Karlstad University best in Sweden on cybersecurity

    Ph. D students from Karlstad University took first place in the Cyber Challenge 2017. The competition was organized by Swedish Defense University’s Center for Asymmetric Threat Studies(CATS) and the Swedish Contingencies Agency (MSB).

    The team from Karlstad University consists of the four Ph. D students, Alexandre Sukhov and Sebastian Dehling, both from CTF, Service Research Center, Jenni Rueben and Nurul Momen, both from Computer Science, and their supervisor Lothar Fritsch, Associate Professor at Computer Science at Karlstad University.

  • 2017-02-09

    Half-time for the project Service Design for Innovation

    The EU-funded project Service Design for Innovation, SDIN, aims to build a research platform in service design and innovation through a Europeean training network for early stage reseachers. The project started in January 2015 and is now at the half-way point.

    During the first two years the project has achieved the expected results, and the network is well integrated and communicates regularly. The successful collaboration between SDIN beneficiaries is also reflected by several combined research efforts that have flourished between them, and several joint conference presentations and working papers are a visible result of these combined research efforts. The project has also established a website and is visible in social networks.

  • 2017-02-01

    Social factors are influencing Consumers to Choose Environmentally Friendly Offerings

    Psychological factors are equally and sometimes more important than monetary incentives for people when it comes to changing their behavior.
    – Yet, decision makers, marketing people and people in general seem to believe that economic motives are the most important, says Per Kristensson, Professor of Psychology at CTF, Service Research Center at Karlstad University.

    By examining people’s willingness to buy environment friendly products, Per Kristensson and his co-authors identified four factors that cause people to change their behavior. What “everyone else” does is an important reason for changing behavior. Another reason is if the behavior is visible to others around you. Yet another factor is whether the behavior applies to the image one has of oneself.

  • 2017-01-31

    Research on children’s school travels in the media

    During the conference Transport Forum in Linköping, Ph. D student Jessica Westman was interviewed by Swedish Radio about her latest study on children’s travel habits. The study shows that an increasing number of parents drive their children to school by car, regardless of the distance.

    The study shows that parents’ emotions influence their choice of travel mode where the car is perceived as the most convenient and available alternative compared to cycling, walking or riding the school bus.

    – This is an unfortunate development since we know from previous studies that children feel much better when using the other modes.

  • 2017-01-26

    Visit by Stefano Pace, Kedge Business School in France

    Stefano Pace, Associate Professor in Consumer Behaviour and Marketing at Kedge Business School in France, is currently spending two weeks at CTF to continue and reinforce a research collaboration initiated during a previous visiting period at CTF with Professor Per Skå​lén.

    - The visit is possible thanks to funding from Jan Wallander and Tom Hedelius Foundation, and Tore Browaldhs Foundation and involved in the collaboration is also Professor Per Skå​lén, CTF, and Professor Bernard Cova, Kedge Business School. The research project has different paths of investigation, including an empirical study of the evolution of the marketing work of managers in a business-to-business setting, comparing Swedish, French, and Italian contexts, says Stefano Pace.