CTF, Service Research Center
We conduct research on value creation through service with a particular emphasis on the needs of individuals, organizations and the wider society.
Are you our new colleague?
We have an open postdoc research position in business administration at CTF. Apply before March 15.
Children who travel to school independently are more satisfied and perform better in school
Traveling to school is just not about getting from home to school. A new doctoral thesis from CTF shows how the choice of mode of transport and activities during the trip affects children’s well-being and achievement in school.
Employees who work in open-plan offices feel worse and are more dissatisfied with their work
CTF researchers have investigated the associations between office type and employees’ job satisfaction, well-being, and ease of interaction with co-workers. Results show that the more co-workers that share a workplace, the less satisfied are the employees.
New research project on servitization in the manufacturing industry
Researchers at CTF have been awarded 4.6 million SEK from the KK Foundation for research on servitization in manufacturing companies. In the project, the researchers will develop a reference model to create a better understanding of how servitization is done in practice.
New research project will study robotics in the field of elderly care
The Health and care administration at Karlstad municipality will, as one of the first municipalities in Sweden, install and evaluate a hygiene robot - an intelligent shower. Researchers at CTF will study how the new technology is perceived and received among staff and residents in service homes.
CTF blog: Ten years of eye-tracking
PhD Poja Shams, has several years of professional experience in eye-tracking research with a focus on consumer behaviour. Read his blog about eye-tracking in consumer research at CTF.