CTF, Service Research Center
We conduct research on value creation through service with a particular emphasis on the needs of individuals, organizations and the wider society.
CTF will develop and offer tailor-made courses for the Business Sector
CTF receives 3 million SEK from the Knowledge Foundation to develop and offer flexible courses for professionals. The courses will be developed in cooperation with around 15 companies and organizations to meet their competence development needs.
New flexible cutting-edge courses promote lifelong learning
In recent years, Karlstad University has invested in developing several flexible and international cutting-edge courses. During the spring semester of 2019, three new courses specifically aimed at professionals in the areas of service innovation and computer networking are offered.
Researchers call for consensus in the food supply chain
A new study by researchers at Karlstad University and Lund University shows that there are both shortcomings and development potential in the food supply chain in terms of the environmental impact. For a continued decrease of the food supply chains’ climate impact, there is a need for an increased systemic view of food, distribution and packaging, together with better insights on consumer behavior.
The Government Offices of Sweden take help from CTF researchers
Researchers Johan Quist and Martin Fransson will be part-time assigned to The Delegation for Trust-Based Public Management at the Government Offices.
Apply to the online course "Idea Management"!
The online course "Idea Management" starts in January 2019, and is now open for application.
Apply to the online course "Servitization"!
The online course "Servitization" will start in January 2019, and is now open for application.
Call for papers: QUIS16
Researchers and practitioners are invited to submit an abstract to QUIS16 June 10-13, 2019, in Karlstad, Sweden. Submission deadline November 15, 2018.
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CTF is one of the world´s leading research centers focusing on service management and value creation through service. We develop and conduct research projects in close collaboration with service businesses, manufacturing companies, and public-service providers. Our newsletter will keep you updated on our research activities. Register here!
CTF blog: From idea to innovation in Swedish Public Healthcare Service
PhD Student Jana Huck studies patient and employee involvement during the refinement of ideas for improving the Swedish Public Healthcare Service. Learn more in the latest CTF blog.
CTF Blog: Designing the systemic self
There is a shift happening within service design from designing something "out there" to designing ourselves. This shift opens up questions about how we might design our "systemic-self" and what new approaches we need to do so. Read new blog post by PhD Student Josina Vink.
RT @MargaretaFriman: Samtal med årets hedersdoktor Victoria Svanberg @kau. Ett ämne är digitalisering. @per_kristensson pekar på pågående f…