• 2019-12-19

    Karlstad University receives nearly 18 million SEK for research co-produced with the business sector

    CTF, Service Research Center at Karlstad University, receives approximately 18 million SEK from the Knowledge Foundation for a new research project in collaboration with the business sector. In the project the researchers will examine how experiences and development of services through digitalization is affecting customers and companies.

    "We are very happy and grateful that the Knowledge Foundation has given us the opportunity to deepen our research on digitalization, customer experiences and servitization. It will give CTF the opportunity prioritize these important issues - issues that are important both for business and society." says Lars Witell, Project Manager and Professor of Business Administration at CTF.

  • 2019-12-19

    Christmas greeting from the Director

    The Christmas and New Year holidays are approaching and another busy year has gone by, now we are looking forward to a new and exciting year.

    In 2019, three of our researchers defended their doctoral dissertations and one licentiate thesis was presented. We have admitted no less than four new PhD students. In June, we hosted a fantastic conference, QUIS16, with around 250 international researchers. CTF is featured on rankings lists, and one of our Ander Visiting Professors, Stephen Vargo, is the only representative from a Swedish University on the prestigious Clarivate List. We launched the Swedish Innovation Index at the Service Innovation Day in March.

  • 2019-12-19

    Four ways to reduce food waste during the Holidays

    During the holidays there is a lot of focus on food. It is the time of the year when we consume in abundance and throw away more food than ever- at the same time as we know that food waste has a negative impact on our climate and what we choose to eat and how we handle the food matters. So, what can we do to reduce the food waste? Researcher Helén Williams at CTF, Service Research Center at Karlstad University, gives us some practical advice.

    "It is simply distasteful that we shop in abundance and then throw away the food when we don’t want it anymore, says Helén Williams, Associate Professor of Environment and Energy Systems. International reports show that food waste is an increasingly important issue to address in order to decrease the environmental impact of the food industry. We produce 30% more food globally than we need to if we would handle the food better. If we take the climate impact from the food waste and compare it with different countries, the food waste would land on third place after China and the US.

  • 2019-12-17

    Breakthrough for research in real-world environments for DigitalWell

    Can an app help visitors at the Central Hospital in Karlstad find the way? This is what a new research study will investigate. The study is a breakthrough for research in real-world environment within DigitalWell.

    The study is a part of DigitalWell Research, a sister project to DigitalWell, and is linked to the case: “Find the way”. It is difficult for patients and family members to find the way at the Central Hospital, and in the study the researchers will investigate if a digital tool will help visitors find the way when visiting the hospital. In addition to helping the patients reach their destination, the hospital reception staff will spend less time guiding visitors.

  • 2019-12-17

    Welcome Kristin Svärd, new PhD student in Business Administration

    We are happy to welcome Kristin Svärd, new PhD student in Business Administration at Karlstad Business School. Kristin will be placed at CTF, Service Research Center, and she is also part of the Swedish Research School of Management and IT, MIT. In her research she will focus on digital innovations, and the effects they have on individuals, organizations and society.

    What do you hope to achieve with your research?
    "Digitalization and digital innovations have a large impact on how we run organizations and consume services, it has also changed our behavior and attitude towards the outside world. There are some knowledge gaps that need to be filled with new theory to contribute to an increased understanding, and to promote continued development and practical implementation in society." says Kristin Svärd.

  • 2019-12-16

    New food packaging project awarded sustainability prize

    On December 5, researchers at CTF, Service Research Center at Karlstad University, received the Lidl Future Initiatives award of 3.8 million SEK to start up a new research project on transformative packaging design. The project aims to increase consumers’ and packaging developers’ knowledge of plastic food packaging.

    "We want to help explain the confused debate about plastic packaging by developing new knowledge, and to create a guide on how to choose packaging that has less impact on the environment, says Helén Williams, Associate Professor of Environment and Energy systems and project leader in the new project. We need to raise awareness on the functions of packaging, and understand how it can contribute to reducing food waste – it is necessary to reduce food waste in order to meet the challenges to reduce the food sectors impact on the climate."


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