Welcome to CTF!
A leader in service research.
SERVICE RESEARCH: INNOVATE OR PARISH?
CTFblog / Bo Edvardsson. In an article in Journal of Service Research (2015) with the title: “Service Research Priorities in a Rapidly Changing Context” Ostrom et al. outline key research priorities. The aim was to identify research topics that have the potential to advance the service field and provide significant benefits for customers, organizations, and society in general.
Less stress during shopping using a bracelet
Researchers Anders Gustafsson and Poja Shams are investigating how to reduce stress while shopping, this by the means of an activity bracelet.
Service Design for Innovation
The EU-funded project Service Design for Innovation, SDIN, aims to build a research platform in service design and innovation through a Europeean training network for early stage reseachers. The project started in January 2015 and is now at the half-way point.
5.3 Million SEK for research on energy efficient commuting to work
Researchers at CTF have been granted 5.3 million SEK for research on energy-efficient commuting. The main financer of the project is the Swedish Energy Agency.
Effects of patient involvement in health care
How is the work in health care affected by increased patient involvement? This is what researchers at CTF will sort out in a new research project