Welcome to a CTF seminar with Professor Anita Zehrer, Management Center Innsbruck and University of Canberra. Anita will hold a seminar on the topic of Service Innovation and Digitalization in Small and Family Businesses.
Place: 11A316 (CTF)
Title: Service Innovation and Digitalization in Small Family Businesses
Small family firms are faced with deficits in strategic orientation and innovation.
Välkommen till Caroline Jennings Sauls slutseminarium
Titel: "Extending Access: Perspectives on Business Model Innovation in Water and Sanitation Service Provision”
Tid: 29 maj, kl.
A Unified, Operational View of Service, Service Systems, Value Co-Creation, and Digital Transformation
Welcome to seminar with Steven Alter, Professor Emeritus, University of San Francisco. Stevens presentation explains a unified, operational perspective on service and service systems, thereby addressing an important gap in the emerging discipline of service science.
Årets tema är kopplat till Handelshögskolans motto: Kunskap är inget värd utan förmågan att kunna använda den. Huvudtalare är Emma Frans, forskare, journalist och författare, som 2017 gav ut boken "Larmrapporten – Att skilja vetenskap från trams", som på ett pedagogisk sätt lär läsaren hur man navigerar genom den djungel av information som florerar runt omkring oss dagligen.
The 16th International Research Symposium on Service Excellence in Management
In 2019, QUIS will return to where it all started back in 1988 when the first QUIS symposium took place. Welcome to the city of sun, Karlstad, Sweden!
Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practice in a forum to advance the study of service as a field.
