Welcome to a research seminar on customer experience:
Title: Moving Customer Experience Forward: A TCQ perspective
Date: April, 25
Time: 13.00-14.30
Place: 11C269
Arne De Keyser, Ph.D, is assistant Professor of Marketing at EDHEC Business School. Prior to joining EDHEC, he was member of the Center for Service Intelligence (Ghent University - Belgium) and a visiting researcher at Boston College (USA).
Welcome to a research seminar with Daniel Hellström, Klas Hjort and Yulia Vakulenko from Centre for Retail Research at Lund University and Poja Shams, CTF. Daniel, Klas, Yulia and Poja will present and discuss four papers/manuscripts, 20+10 min/paper.
Title: Last Mile Delivery and Returns Management: Past Research Achievements and Future Promises
Date: May, 2
Time: 10.00 - 12.00
Place: 11A316
The following papers will be presented and discussed:
What's in the parcel locker?
Sociologi och Socialt arbete bjuder in till seminarium med Professor emiritus Göran Therborn som pratar om sin bok "Kapitalet, överheten och alla vi andra". Den 15 maj kl. 13.15-15.00 i sal 5C337.
Professor emiritus Göran Therborn ställer en rad frågor om klassanalys och vad det innebär att analysera Sverige som ett klassamhälle i sin nya bok Kapitalet, överheten och alla vi andra. År 1980-81 var Sverige historiskt som minst ojämlikt (i ekonomiskt avseende).
CTFs guest researcher Laurel Anderson, Associate Professor, CSL, Arizona State University, USA, will give a seminar on how to get qualitative research published.
Title: Top 10 Ways to Get Your Qualitative Research Published
Date: May, 28
Time: 13.00-15.00
Place: 11C370
About the seminar:Congratulations!
The 16th International Research Symposium on Advancing Service Research and Practice
Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service as a field. We welcome established topics in service research as well as newer topics.
QUIS16 will be held June 10-13, 2019 in Karlstad, Sweden.
A Best Paper Award will be presented during the conference.
