"Making a Difference" was the theme of the Association for Consumer Research North American Conference that was held October 3-6 in Chicago, USA. The conference had about 1500 participants, including several world-leading researcher in consumer behavior. CTF was represented by researchers Anders Gustafsson and Tobias Otterbring.
Professor Anders Gustafsson and PhD Student Tobias Otterbring presented two studies.
2020-12-17
The Christmas and New Year Holidays are approaching and we have a successful, but also challenging year behind us. Now, we look forward to a new eventful and hopefully less pandemic-affected year.
We had a great start in 2020 with a Phd defence in business administration, we welcomed several new doctoral students and senior lecturers, and started several new research initiatives.
2020-10-16
Collaboration, data and service design are examples of what will be discussed at Service Convention Sweden 2020 which will be held on 25-26 November. We invite representatives from the public and private sectors and academia to focus on how to solve some of our most important societal challenges.
"We live in challenging times where we constantly need to adapt and adjust – something that most of us have experienced during the current pandemic.
2025-11-18
In a study conducted in collaboration with Nordic Paper, it was found that the addition of eucalyptus fibers saved energy during production and also contributed to improved pulp and paper properties.
– My latest work has focused on improving the energy efficiency of the refining process for greaseproof paper pulp at Nordic Paper by adding eucalyptus fibers to the pulp mixture, which otherwise consists of long-fiber pulp or softwood pulp, says Björn Öman, industrial
At Karlstad University there is a project called: To develop teaching on social issues: content selection and transformation in social studies education in upper elementary school, year 4-6.
CS
» Research
» Avslutade projekt
» Nationella projekt
Due to the massive success of virtualization, more and more services will be run inside virtualized Datacenters to reduce both Operational (OPEX) and Capital Expenditures (CAPEX).
Doctoral studies at Karlstad University Doctoral curriculaBiologyChemistryEducational WorkEnvironmental and energy systems (only in Swedish)MathematicsPhysics PhD courses atKarlstad UniversityFontD (only in Swedish)
Exposure during pregnancy's first trimester to mixtures of suspected endocrine disrupting chemicals found in consumer products is related to lower IQ in children after age 7, according to a study by researchers at Icahn School of Medicine at Mount Sinai and Karlstad University, Sweden, published Environment International in October.
Contextual Behavioural Science (CBS) is a systematic and pragmatic approach to understanding behaviour, solving human problems, and promoting human growth and development. It uses functional principles and theories to analyse and influence actions through their context.
Research and Development within DAMI4.0 research center is organized around competence areas which consist of technical experts and leading practitioneers within their field. Competence areas typically meet 3-4 times a year to exchange knowledge and ideas. In addition, they serve as catalyst to initiate activities related to the theme of the area.
RiskLab® is CSR’s primary platform for the exchange of knowledge and experience regarding societal risks and serves as an infrastructure for research on pedagogical methods related to societal risks. The concept includes pedagogical tools, methods and exercises that can be used to spark interest, share knowledge and support learning about societal risks. Through RiskLab®, CSR utilises the power of the creative meeting for learning and problem-solving.
The service research community received excellent news for its journals from the 2017 Journal Citation Reports (JCR) by Clarivate Analytics. All seven service research journals covered in Web of Science have increased their impact factors from the previous year. Especially notable is the increase of Journal of Service Research’s impact factor from 2.463 to 6.847.
2025-11-25
Researchers at the corporate research school Exact have developed a new cellulose-based nanomaterial. The density of this new material makes it a greener and more sustainable alternative, for example as a coating in packaging.
The new cellulose nanomaterial has been created through a special process called Fenton oxidation. This process is based on hydrogen peroxide and iron ions reacting together, which breaks down cellulose fibers in a controlled way.
If you are a non-EU citizen, the first thing you need to do is to apply for a residence permit. In Sweden, residence permits are handled by the Swedish Migration Agency. If you are an EU citizen, you are free to move to Sweden at any time to start working.
Applying for a residence permitThere are three types of permits that are commonly used.
A systematic approach to improvement, development, learning, collaboration and feedback to society are important tasks at a modern, ambitious business school.
2025-09-18
What are the similarities and differences between Sweden and India when it comes to musical traditions and working as a music teacher in India? Gunnel Holmgren, a teacher in the music education program at Ingesund School of Music, has visited India twice, including Karlstad University's Indian Study Center in Varanasi and Study Point in Dharamsala.
2020-04-20
... you have spent two months in New Zealand, what did you do there?
"I spent two wonderful months as a visiting researcher at the University of Auckland Business School working with a large group of people including: Suvi Nenonen, Julia Fehrer, Rod Brodie, Charlotta Windahl and Kaj Storbacka at the University of Auckland, and Jonathan Baker at the Auckland University of Technology.
2025-06-17
On 3–6 June, over 275 conference participants gathered in Rome to attend QUIS19 – The 19th International Research Symposium on Service Excellence in Management. This international conference, now considered the foremost in service research, has its roots in Karlstad – and began as an idea at the Service Research Center (CTF).
“QUIS was born at a time when services were gaining importance but still remained a relatively unexplored research field,” says Per Kristensson.
2025-12-17
Christmas and New Year are approaching, and soon many of us will have the chance to catch our breath. When I look back at our 39th year, what I feel most of all is gratitude. Gratitude for all the knowledge developed within our team, for the collaborations with those of you who are close to CTF – and for the curiosity and willingness to contribute that so clearly permeate our work.
Throughout the year, we’ve had several experiences that truly demonstrated the strength of our research.
2015-10-24
Robert Eklund, Linköping University (before this at Telia Sonera), about the methodology used in the development of interactive systems, in particular as regards language-based interaction.
As a language technology researcher at Telia in the beginning of the century, Robert visited us several times for guest lectures in HCI for the Multimedia programme.
STRATEGIC PLANNING IN A REGIONAL CONTEXTDuring the spring of 2025, Moa Tunström, together with Ida Andersson at Örebro University, carried out an assignment for The Swedish Agency for Economic and Regional Growth on strategic planning in a regional context. The assignment was primarily a literature study of policy documents, reports, books, etc., with a focus on planning and the regional level in Swedish administration.
We are welcomming Johan Högberg, PhD candidate in Psychology working on gamification in shops at Karlstad University Service Research Centre. At Information Systems Johan will help in several classes; for spring 2016 it will be database design and courses on different web technologies.Johan's engagement at Information Systems will run between 10-20% each semester.
Johan Högberg is preparing for the database design courses guided by Katarina Groth.
2018-06-11
Vice Chancellor Johan Sterte, recently appointed the new board for CRS as the mandate period had run out on May 31. Some members of the board are new, while some guarantee a continutiy to the development of CRS.
2017-10-24
The article "Institutional Complexity as a Driver for Innovation in Service Ecosystems” by Jaakko Siltaloppi, Kaisa Koskela-Huotari and Stephen L. Vargo has been presented the Informs Service Science 2017 Best Article Award.
– The article uses institutional theory to explain why diversity is important for novel ideas. Institutions here refer to the rules, norms and meanings that guide how people think and act.
