In August Ph D Nancy Sirianni, Assistant Professor of Marketing at Northeastern University, USA, visited CTF. The purpose of her visit was to work on a project within the research profile SISB together with Tetra Pak.
Anders Gustafsson, Bo Femtvik, Lars Witell and Nancy SirianniDuring her visit, Nancy Sirianni worked with researchers Lars Witell and Anders Gustafsson, CTF, and Bo Femtvik, Tetra Pak, on a project that involve the employee’s role in service innovation.
Find the hidden jobs be brave and make a spontaneous applicationApproximately 60 % of the open positions are hidden. These jobs are not advertised through Arbetsförmedlingen (Swedish Public Employment Service) or digital recruitment channels.
As a doctoral student there is much information that is useful for you to know. On this page we have collected many helpful facts concerning different areas of being a PhD, like supervision, departmental duties, individual study plan, etc., with links to each topic if you want to know more.
Supervision
Doctoral students are entitled to supervision and are meant to have at least two supervisors, one of whom should be the principal supervisor
The word cooperation means that several different parties work together. It is interesting to determine what the interaction between research, industry and public services can lead to.
By focusing on prevention and methods for intervention, researchers Anna Fyrberg Yngfalk and Markus Felleson at CTF, Service Research Center at Karlstad University, hope to contribute with new knowledge.
The two researchers have received funds from the Nordic Council of Ministers through NIKK, Nordic Information on Gender, in order to analyse how Nordic ideals related to management and organisation affect the work environment for people working in the service sector and
Although this is a workplace where most people speak English fairly well and where important information is available in English, it is always valuable and useful to have some understanding of Swedish, not least since the university is a public authority regulated by administrative law.
Swedish Language Course for International Employees at Karlstad University
The aim of the course is to give non-Swedish speaking employees at Karlstad University the opportunity to
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SACO
Saco, the Swedish Confederation of Professional Associations, consists of 23 independent labour unions that all have a membership comprising qualified professionals.
When you move to Sweden there are a several insurances you need to be aware of and some to consider getting.
Karlstad University and State insurancesKarlstad University has an insurance for foreign visitors (SW: Försäkring för utländska besökare) for people from countries that do not have medical insurance agreements with Sweden.
As a foreign researcher you may have the right to tax reliefs if you claim them in time. Read more below to see if you have the possibility to apply. There is also a link to the Swedish Tax Agency below, where you can watch the Tax Agencys information on being new to Sweden.
Tax reliefs for qualified researchers
If you have worked at least a few years after your PhD degree, you have the right to apply for tax reliefs at the Taxation of Research Workers Board.
Outline your career path – be successful and happy!What sort of life do you want to lead, personal and professional, the next two, five, 10 and 15 years? What do I find interesting? What is happening on the job market? How well is my experience and personality matching the positions out there?
In his doctoral thesis, Proactivity in Service Failure and Service Recovery, Jasenko Arsenovic has focused on the process of managing customer complaints.
Taking care of your customers is at the core of the retail business. A greeting or just a friendly smile can make people open their wallets a little bit more. The first 30 seconds in a store is crucial for the customer’s impression of the place. But it is possible to rectify a bad first impression.
The alumna of the month has made a super quick career from graduation in 2012 to a position of head consultant at Adeccotoday. She discovered what she wanted to study when working at McDonald’s. Meet Elizabeth Eriksson.
Name: Elizabeth Eriksson
Age: 28
Family: Cohabitant
Field of study: Human Resources Management and Working Life
Profession: Head consultant at Adecco
Working at McDonald’s, Elizabeth realised what her ambition was.
"Making a Difference" was the theme of the Association for Consumer Research North American Conference that was held October 3-6 in Chicago, USA. The conference had about 1500 participants, including several world-leading researcher in consumer behavior. CTF was represented by researchers Anders Gustafsson and Tobias Otterbring.
Professor Anders Gustafsson and PhD Student Tobias Otterbring presented two studies.
The programme has been redesigned with two semesters of in-depth study in an elective subject and with a clearer focus on cultural policy and conservation. Why?
The Culture, Policy and Management Programme is based on Cultural Studies generally, with a focus on cultural policy and cultural heritage. Two semesters are devoted to in-depth study of a field, namely Film Studies, History, History of Ideas, Art History and Visual Studies or Political Science.
Socialt arbete
» Forskning
» Kritiska välfärdsstudier
Organized uncertainty in elderly care: About quality, conditions for resistance, and staff's willingness to stayWe face a significant social policy challenge as the demand for elderly care is expected to increase sharply, while there is a shortage of trained workforce in elderly care. Studies have shown that working conditions in elderly care have deficiencies that worsen over time, associated with high sick leave and high staff turnover.
Our tailor-made courses within ISE are developed in collaboration with businesses and organizations. We welcome more partners in our course development.
We welcome companies and organizations to collaborate with us within ISE.
Practical placements form an important part of the Master of Science in Psychology Programme. Students are out on their practical placements during semester 6 for 14 weeks.
Practical placements are hosted by public or private organisations employing psychologists. All psychology students will be supervised by a licenced psychologist during their practical placements and the university offers practical and pedagogical support to supervisors.
On June 26th - 29th researchers from CTF, together with more than 200 service researchers and business leaders from around the world, gathered in Miami, Florida, to discuss and present the latest trends and research results in the customer service and customer experience at the annual Frontiers in Service Conference.
In today’s society there is a large amount of data available that businesses and organizations can use to, for example, develop new services.
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» Kompetensutveckling & karriärstöd
STAFF EXCHANGEDoctoral students can apply for student exchange and practical placement within Erasmus+, and if they teach they can do teaching assignments in Erasmus+ as long as they fulfil the criteria for the programme. For third-cycle study, the criteria stipulate full-time study at the third-cycle level at an international institution and for the course of study to be part of a Karlstad University degree. Research is not included, but work to prepare your thesis is.
The effects of digitalisation result in continuous organisational changes. These changes affect the physical, psychosocial, and organisational work environment.
KUFO
» Aktiviteter
» Tidigare aktiviteter
» The Uses of Aesthetics 2019
This panel is part of the Uses of Aesthetics conference.
A rethinking of photographic subjectivity is palpable across the field of visual social science. The increasing ease and speed with which digital technologies are employed to adjust the photographic image to desired messages and outcomes seem to inspire this academic imagination by unsettling the truth-value and the perceived quality of photographic evidence.
