News archive

2012-03-29

Visit from ISS Hamburg

News » 2012-03-29
We welcome Andreas Zolnowski, Research Associate at the ISS International Business School of Service Management in Hamburg, Germany, who will be visiting CTF during March-April. Andreas joined the ISS International Business School after receiving his diploma in Business Informatics from the University of Duisburg-Essen. Supported by his supervisor Prof. Dr.
2012-03-29

Visit from ISS Hamburg

News » 2012-03-29
We welcome Andreas Zolnowski, Research Associate at the ISS International Business School of Service Management in Hamburg, Germany, who will be visiting CTF during March-April. Andreas joined the ISS International Business School after receiving his diploma in Business Informatics from the University of Duisburg-Essen. Supported by his supervisor Prof. Dr.
2012-03-12
On March 12-14th Ph D students and reserarchers from The Research School Management and IT, MIT, meet for a conference at Karlstad University.
2012-03-12
On March 12-14th Ph D students and reserarchers from The Research School Management and IT, MIT, meet for a conference at Karlstad University.
2012-03-12
We are happy to welcome Stephen L. Vargo, Shidler Distinguished Professor and Professor of Marketing at the University of Hawaii at Manoa, who will be visiting us this week. Stephen L. Vargo was appointed as Visiting Professor at CTF in December 2011.
2012-03-12
We are happy to welcome Stephen L. Vargo, Shidler Distinguished Professor and Professor of Marketing at the University of Hawaii at Manoa, who will be visiting us this week. Stephen L. Vargo was appointed as Visiting Professor at CTF in December 2011.
2012-03-02
Self-service and customisation make your customers want to take part in producing goods and services. They are more appreciative of services they have personally participated in producing. Cost-conscious managers consider engaging customers to do part of a job in order to save costs. Market-oriented managers consider engaging customers to create increased customer-supplied assets. Why do we consider our own ideas and proposals as being better than others’?
2012-03-02
Self-service and customisation make your customers want to take part in producing goods and services. They are more appreciative of services they have personally participated in producing. Cost-conscious managers consider engaging customers to do part of a job in order to save costs. Market-oriented managers consider engaging customers to create increased customer-supplied assets. Why do we consider our own ideas and proposals as being better than others’?
2012-03-01

New Ph D Student

News » 2012-03-01
Tobias Otterbring, former project assistant at CTF, is our latest Ph D Student in Psychology. He will focus on marketing strategies within retail, with a focus on mood marketing, how retail owners are communication with the senses of the customers.
2012-03-01

New Ph D Student

News » 2012-03-01
Tobias Otterbring, former project assistant at CTF, is our latest Ph D Student in Psychology. He will focus on marketing strategies within retail, with a focus on mood marketing, how retail owners are communication with the senses of the customers.
2012-01-31

New Ph D Student

News » 2012-01-31
  Tobias Otterbring is our new Ph D Student in Consumer Psychology. He will be studying different marketing strategies within retail.  He has previously worked as project assistant at CTF, and has studied psychology at Karlstad University. 
2012-01-31

New Ph D Student

News » 2012-01-31
  Tobias Otterbring is our new Ph D Student in Consumer Psychology. He will be studying different marketing strategies within retail.  He has previously worked as project assistant at CTF, and has studied psychology at Karlstad University. 
2012-01-20
Visiting us during Thursday and Friday this week is Dr Thorsten Gruber from Manchester Business School, UK. Read more about Dr Gruber and Manchester Business School here. 
2012-01-20
Visiting us during Thursday and Friday this week is Dr Thorsten Gruber from Manchester Business School, UK. Read more about Dr Gruber and Manchester Business School here. 
2011-12-26
Maria åkesson defended her doctoral thesis "Role constellation in value co-creation" in Business Administration on December 15th at Karlstad University. Her thesis focuses on customer-employee role constellations during value co-creation. Abstract The contribution of the present thesis is describing and explaining how value is co-created by addressing customer-employee role constellations during service encounters.
2011-12-26
Maria åkesson defended her doctoral thesis "Role constellation in value co-creation" in Business Administration on December 15th at Karlstad University. Her thesis focuses on customer-employee role constellations during value co-creation. Abstract The contribution of the present thesis is describing and explaining how value is co-created by addressing customer-employee role constellations during service encounters.
2011-12-16

CTF 25 years

News » 2011-12-16
CTF, Service Research Center at Karlstad University initiated the 25 year anniversary accompanied by lovely songs from the University choir SötLikör.
2011-12-16

CTF 25 years

News » 2011-12-16
CTF, Service Research Center at Karlstad University initiated the 25 year anniversary accompanied by lovely songs from the University choir SötLikör.