We welcome Qusay Hamdan, visiting Phd student from the University of Gent, who will be visiting us until the end of September. His research focuses on the influence of materialistic consumption on the well-being of the working class.
Qusay Hamdan is a PhD student in sustainable marketing at the University of Gent in Belgium, and a research associate at Vlerick Business School in Belgium.
2016-12-16
You just returned to Sweden after spending a couple of months in Australia, what did you do there?
- I was a guest professor at University of Queensland Business School in Brisbane, Australia. During my stay there I focused on our research related to customer experiences and service innovation that is conducted within one of CTF’s major research profiles “Service Innovation for Sustainable Business”.
2023-06-13
Julia Dicenta, PhD student at the University of Hohenheim in Germany, has been visiting CTF for five weeks to meet with the researchers and to work on a joint project.
Hello Julia, can you tell us about your research?
– My research is in service design and focuses on integrating customers in developing services.
2019-04-02
CTF, Service Research Center at Karlstad University, seeks a Professor in Business Administration with marketing specialization to further develop and strengthen CTF's research in the field.
The appointed professor will be linked to ongoing research at CTF, and at least 50% of duties involve research financed by one of the presently externally funded projects at CTF – to be decided on the basis of the successful candidate’s research profile.
2012-11-15
Maria Colurcio, assistant professor of Management and Marketing at University of Magna Graecia di Catanzaro-Italy, is visiting us this week to meet with her collegua Angela Caridá and professor Bo Edvardsson.
Maria Colurcio obtained her PhD in Business and Administration in 2001. Her main areas of interest are service innovation, quality, and web marketing.
2024-08-12
Mette Mortensen is a professor of media studies at the University of Copenhagen with a doctorate in art and literature and an interdisciplinary background with a Master’s in literary history.
2017-09-11
On September 5-6 CTF gathered for the annual research meeting, this year held at Tanumstrand at the swedish west coast. What was on the agenda for the meeting?
– We had two things on the agenda for our meeting, impact and applications. The theme for this year was impact, but not academic impact!
2015-12-08
PhD candidate Sanna Ketonen-Oksi from Tampere University of Technology will be visiting CTF between December 2-9. She is interested on how CTF researches have approached the service based thinking and B2B value creation related research.
Sanna Ketonen-Oksi is s a 3rd year PhD candidate in Business and Technology Management at Tampere University of Technology.
2019-03-15
Landless crofters, the subaltern, and those who lost their land in inheritance cases. In the poor houses, in the city slums. What did it mean not to own land and the vital rights that were connected to it? How could crofters influence their lives or their financial situations? How do we find these “invisible” workers who rented rooms in the cities?
2014-07-04
June 16-19 CTF hosted the FMM2014 in Karlstad, Sweden. This 4th Fourm FMM14 built on the foundations of the previous forums, and was co-chaired by professors Bo Edvardsson and Anders Gustafsson, CTF, together with the fathers of service-dominant logic; professors Robert F. Lusch, University of Arizona, and Stephen L.
2015-11-04
We caught up with Professor Thorsten Gruber, Loughborough University, UK, who is visiting us this week.
Hello Thorsten Gruber! What brings you to CTF this time and what kind of research are you working on right now?
- It is always great to visit CTF, which I call my second home. This time I am here to give a presentation on the role of academic impact, and citations in particular.
2021-11-02
Inger Roos is a senior associate professor in Marketing and was a researcher at CTF during 2002 - 2016. Here, she shares some memories of her first meeting with CTF and what made her become a researcher.
For many years, CTF has meant a lot to me and for my research on customer relationships stability.
2022-12-05
Stefanija Klaric from Darwin, Australia was supposed to visit us three years ago, but then the pandemic happened. Finally, she has arrived at Karlstad University and is currently exchanging experiences with fellow engineering scholars.
– I have been here a while now and it’s very rewarding to meet both teachers and students here at Karlstad University, says Stefanija Klaric, associate professor at Charles Darwin University.
2017-05-15
Corrinne Kelley, Ph. D Student at Florida State University, USA, is currently visiting CTF for three weeks to work on a joint project with our researchers Anders Gustafsson and Poja Shams.
– I am visiting CTF to help run an experiment for a project I have been working on with Anders Gustafsson, Poja Shams and my two advisors Maura L. Scott and Martin Mende. We will be using a scent machine as well as eye tracking technology.
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On October 11, 7 new professors will be installed in Aula Magna at 16.00. Already in the morning you have the opportunity to meet them and hear about their research at Karlstad CCC 09: 00-11: 15. Warm welcome!
Read more about each professor and his or her research area below.
Ann-Britt Enochsson
Maria Hjalmarsson
Bengt Lindell
Lars E. Olsson
John Piccolo
Martin Stolare
Michael Tengberg
For the second time Professor Kai Holzweissig from Duale Hochschule Baden-Württemberg visited the Information Systems department at Karlstad University.
2021-08-27
Bo Edvardsson, professor in Business Administration and founder of CTF, share some stories and reflects on CTF's 35 years of service research at Karlstad University.
It is almost inconceivable that it is 35 years since CTF started. Time goes really fast when you have a fun and a meaningful job.
2015-04-24
During visits to student fairs in Australia, John Sören Pettersson also keeps contact with Karlstad University "docent" Dr. Rodney Clarke at SMART lab at Wolongong University.
SMART lab seminar April 28, 2015, on the problems of creating generic Wizard-of-Oz prototyping systems.
John Sören Pettersson and Rodney Clarke at the SMART lab entrence (2015-04-17).
See also post on SMART's blog.
2021-06-04
Per Pettersson, professor of sociology of religion at CTF, is retiring after 26 years as researcher and research leader focusing religious and social change with a service perspective. As senior professor he looks forward to meeting research colleagues around the world as soon as the corona pandemic slows down.
Per has an academic background in theology at Uppsala University, and was ordained as priest in the Church of Sweden 1979.
2016-09-09
Starting January 1st 2017 Per Kristensson will be the director of CTF. He succeeds Henrietta Huzell who will start her new assignment as vice dean at Karlstad University.
- It is very exciting. It is really motivating to work with so many talented researchers here at CTF and in our extensive international network. Our research benefits the community, businesses and people, says Per Kristensson.
Per Kristensson is a professor of consumer psychology and innovation at CTF.
2021-09-21
Margareta Friman is a professor of psychology and pro-vice chancellor at Karlstad University and has been part of CTF since the mid-90s. Here, she reflects and share some memories from her time at CTF.
It all started when Professor Patrik Larsson, former CTF director and current dean of Faculty of Arts and Social Sciences, gave me the opportunity to try out the life as a researcher.
2023-07-03
Per Kristensson, professor and director of CTF, shares some reflections from the international research conference QUIS18 which was held at VinUniversity in Hanoi Vietnam, June 20-23.
The 18th International Research symposium on service excellence in management (QUIS18) was organized by VinUniversity in Hanoi Vietnam, June 20-23. The main theme of the conference was “Re-imagining service to enhance human life and society”.
2016-09-23
We are proud to annouce Javier Reynoso, Professor of Service Management at EGADE Business School, Monterrey Institute of Technology (ITESM), Mexico, as one of the speakers at CTF 30th Anniversary.
What will you talk about on October 6th?
- I am going to talk about service research at the Base of the Pyramid – this means the need and relevance of service research in the huge segment of society who lives with less than 9 USD per day.
