News archive

2022-01-14
CTF, Service Research Center at Karlstad University, are expanding their range of flexible courses for professionals. Registration is now open for courses in digitalisation, customer journey and idea management, two of which are offered for the first time. The courses will start at the end of January and registration is open until 18 January. Registration is now open for the first courses of the spring term aimed at working professionals.
2022-01-11
The research on organic solar cells at Karlstad University takes another step forward, thanks to a research grant from the Swedish Research Council. - We are going to study the molecular interactions between the electron donating and the electron accepting molecules, says Ellen Moons, Professor of Physics and leader for the research project.
2022-01-11
The research on organic solar cells at Karlstad University takes another step forward, thanks to a research grant from the Swedish Research Council. - We are going to study the molecular interactions between the electron donating and the electron accepting molecules, says Ellen Moons, Professor of Physics and leader for the research project.
2021-12-13
In November, Alexandre Sukhov was a visiting researcher at MINES ParisTech University, France. Tell us, what did you do there? - I was there to meet with fellow researchers in order to advance our collaboration and research in the field of innovation and idea management. MINES ParisTech has a strong scientific foundation and great expertise in engineering issues, creativity management, design and complex problem solving, which is close to my own research profile.
2021-12-13
In November, Alexandre Sukhov was a visiting researcher at MINES ParisTech University, France. Tell us, what did you do there? - I was there to meet with fellow researchers in order to advance our collaboration and research in the field of innovation and idea management. MINES ParisTech has a strong scientific foundation and great expertise in engineering issues, creativity management, design and complex problem solving, which is close to my own research profile.
2021-12-13
2021 is soon coming to and end. In this Christmas greeting, the director sums up some highlights of the past year. Christmas and New Year approaches, and soon we can put another eventful and challenging year behind us. When I look back and sum up the past year, there are, despite the pandemic, several important achievements and positive happenings.
2021-12-13
2021 is soon coming to and end. In this Christmas greeting, the director sums up some highlights of the past year. Christmas and New Year approaches, and soon we can put another eventful and challenging year behind us. When I look back and sum up the past year, there are, despite the pandemic, several important achievements and positive happenings.
2021-12-10
In his doctoral thesis, Proactivity in Service Failure and Service Recovery, Jasenko Arsenovic has focused on the process of managing customer complaints. Taking care of your customers is at the core of the retail business. A greeting or just a friendly smile can make people open their wallets a little bit more. The first 30 seconds in a store is crucial for the customer’s impression of the place. But it is possible to rectify a bad first impression.
2021-12-10
In his doctoral thesis, Proactivity in Service Failure and Service Recovery, Jasenko Arsenovic has focused on the process of managing customer complaints. Taking care of your customers is at the core of the retail business. A greeting or just a friendly smile can make people open their wallets a little bit more. The first 30 seconds in a store is crucial for the customer’s impression of the place. But it is possible to rectify a bad first impression.
2021-12-10
In his doctoral thesis, Proactivity in Service Failure and Service Recovery, Jasenko Arsenovic has focused on the process of managing customer complaints. Taking care of your customers is at the core of the retail business. A greeting or just a friendly smile can make people open their wallets a little bit more. The first 30 seconds in a store is crucial for the customer’s impression of the place. But it is possible to rectify a bad first impression.
2021-12-10
In his doctoral thesis, Proactivity in Service Failure and Service Recovery, Jasenko Arsenovic has focused on the process of managing customer complaints. Taking care of your customers is at the core of the retail business. A greeting or just a friendly smile can make people open their wallets a little bit more. The first 30 seconds in a store is crucial for the customer’s impression of the place. But it is possible to rectify a bad first impression.
2021-12-06
Edgardo Luna is from El Salvador and has also lived in Mexico. Thanks to the double degree programme in Mathematics with Karlstad University and Università degli Studi dell’Aquila he has now also experienced living in Italy and Sweden. - During the programme, I became fluent in Italian and learnt the basics of Swedish. At the moment, I am working as an academic writer for a university back in El Salvador.
2021-12-06
Edgardo Luna is from El Salvador and has also lived in Mexico. Thanks to the double degree programme in Mathematics with Karlstad University and Università degli Studi dell’Aquila he has now also experienced living in Italy and Sweden. - During the programme, I became fluent in Italian and learnt the basics of Swedish. At the moment, I am working as an academic writer for a university back in El Salvador.