Support contact information

Here you will find contact information for support and support guides. If your question is course-specific, you should contact your teacher directly.

You can find answers to the most common questions in our FAQ:

Student IT support service

We are located in Welcome center weekdays 11.00-13.00
Phone: 054-700 16 95
E-mail: studentsupport@kau.se

Please describe the problem, tell us your name and the name and/or code of the course. We may ask for your personal number, if necessary.

Canvas

Canvas is the university's learning platform for course activities such as distribution of course materials, communication, group work and assignments.

Zoom

Zoom is Karlstad University's software for online meetings and teaching.