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Book chapters

CTF » Forskning » Forskning vid CTF » Publikationer
2024Edvardsson, B., & Tronvoll, B. (2024). Managing Customer Experiences in Times of Crisis, In (Eds.) Kristensson, P., Witell, L. & Zaki, M. Handbook of Service Experience. Edward Elgar, UK.)Brodén, K., Wästlund E., Westman J. and Liu, X. (2024). Smart and Safe - trygghetsskapande i offentliga miljöer baserat på IoT-lösningar Karlstads Universitet. Karlstads Universitet.Fahimi, M., Falk P., Gray, J.W.Y., & Jarke, J. (2024).

GDPR for students

Student » Meny » IT-stöd » Hjälp och support
This text is meant to provide support to students who process personal data as part of independent projects/degree projects/essays (called “independent projects” below), but all students will benefit from the information provided in Part 1. Aim of the text The European General Data Protection Regulation (GDPR) and complementing Swedish legislation require that all work with personal data should be done transparently, correctly and securely.

About our research

Informatik » Forskning och samverkan » Forskning » Forskning inom Informatik
Our research embraces both traditional areas of e-services and new phenomena related to information system research, including strategies and business processes at the organizational level and individual-level usability and privacy. Much of our research revolves around various aspects of e-services. E-services have the ability to increase organizational efficiency, reduce costs, attract new customers and improve customer service in both private and public organizations.

Geomedia update

Geomedia » Centrum för geomediastudier
Dear Geomedians, here is a new selection of news and points of information related to the Centre for Geomedia Studies! 25-01-10 Dear Geomedians, First, I hope you’ve had a good beginning of the new year – and thank you for productive work during 2024!