You just returned to Sweden after spending a couple of months in Australia, what did you do there?
- I was a guest professor at University of Queensland Business School in Brisbane, Australia. During my stay there I focused on our research related to customer experiences and service innovation that is conducted within one of CTF’s major research profiles “Service Innovation for Sustainable Business”.
During the period 29/11 - 6/12 KAU was visited by Olga Novoselskaya from the Byelorussian State Technological University, Belarus.
Olga Novoselskaya is a senior lecturer at the Informatics and Web-Design Department.
During her visit she, amongst other things, met research and study coordinators from the Information System department;
Took part in lectures at one HCI courses (ISGC01 Interaction design);
presented her department and university at the Information Syst
Margareta Friman, Professor in Psychology at CTF, Service Research Center, is a member of the expert group for the a project that investigates how suitable planning could support multimodal connectivity in Norwegian urban regions.
Margareta Friman is a member of the expert group for the new project "Transfer: access, egress and transfer practices for designing multimodal connectivity" financed by the Norwegian Research Council.
Margareta Friman, Professor in Psychology at CTF, Service Research Center, is a member of the expert group for the a project that investigates how suitable planning could support multimodal connectivity in Norwegian urban regions.
Margareta Friman is a member of the expert group for the new project "Transfer: access, egress and transfer practices for designing multimodal connectivity" financed by the Norwegian Research Council.
In a new doctoral thesis from CTF, Pernille K Andersson is investigating how the servicescape is changed by the influence of music, self-disclosure, and eye gaze on service encounter experience and approach avoidance behavior.
- Our feelings and behavior are continuously affected by our surroundings. Stores have servicescapes which have a big influence on customer’s experiences and purchase decisions, says Pernille K Andersson.
In a new doctoral thesis from CTF, Pernille K Andersson is investigating how the servicescape is changed by the influence of music, self-disclosure, and eye gaze on service encounter experience and approach avoidance behavior.
- Our feelings and behavior are continuously affected by our surroundings. Stores have servicescapes which have a big influence on customer’s experiences and purchase decisions, says Pernille K Andersson.
Software architecture erosion, the divergence of a software system’s implementation from its intended architecture, is according to studies a prevalent but yet under-studied phenomenon.
Software architecture erosion, the divergence of a software system’s implementation from its intended architecture, is according to studies a prevalent but yet under-studied phenomenon.
Markus Fellesson, Associate Professor at CTF, Karlstad University, and Nicklas Salomonson, Associate Professor at University of Borås have received great attention and praise for their research on difficult customers.
During the last year, the researchers have been analyzing survey responses from commercial employees.
Markus Fellesson, Associate Professor at CTF, Karlstad University, and Nicklas Salomonson, Associate Professor at University of Borås have received great attention and praise for their research on difficult customers.
During the last year, the researchers have been analyzing survey responses from commercial employees.
In October CTF organized a workshop in Karlstad with focus on remote services in the manufacturing industry. IT-based services within manufacturing industry is becoming increasingly common which open up for new ways to interact, but introducing new technology is also a challenge and many questions arise.
This was the starting point for the workshop where a number of companies from the manufacturing industry participated.
In October CTF organized a workshop in Karlstad with focus on remote services in the manufacturing industry. IT-based services within manufacturing industry is becoming increasingly common which open up for new ways to interact, but introducing new technology is also a challenge and many questions arise.
This was the starting point for the workshop where a number of companies from the manufacturing industry participated.
Donald Trump is now elected the new US President and a question he raised during his campaign was the confidence of the voting system and election result. So, should Hilary Clinton now question the result? Melanie Volkamer, professor of Computer Science at Karlstad University, researches on e-voting and says that the systems used today could be questioned but there are ways of avoiding this.
Currently, different voting systems are used in the USA.
Donald Trump is now elected the new US President and a question he raised during his campaign was the confidence of the voting system and election result. So, should Hilary Clinton now question the result? Melanie Volkamer, professor of Computer Science at Karlstad University, researches on e-voting and says that the systems used today could be questioned but there are ways of avoiding this.
Currently, different voting systems are used in the USA.
