Våra senaste publikationer

Varje år bidrar våra forskare till den akademiska litteraturen genom att producera ett stort antal publikationer av olika slag - artiklar för vetenskapliga tidskrifter, forskningsrapporter, böcker och avhandlingar.

CTF artiklar

  1. Edvardsson, B., & Tronvoll, B. (2022). The Palgrave Handbook of Service Management, Palgrave Macmillan Cham https://doi.org/10.1007/978-3-030-91828-6

  2. Shulman, Y., Kitkowska, A., & Meyer, J. (2022).  Informing Users: Effects of Notification Properties and User Characteristics on Sharing Attitudes. International Journal of Human-Computer Interaction, https://doi.org/10.1080/10447318.2022.2086592

  3. Kawabata, Y., Kusakabe, H., Fujii, S., Nakamura, F., Friman, M., & Olsson, L. E. (2022). A Study on the Relationship between Subjective Well-Being and Accompanying Activities in Urban Leisure Experiences. Journal of Tourism and Leisure Studies, 7(1), 1-21.

  4. Abadzhiev, A., Sukhov, A., Sihvonen, A., & Johnson, M. (2022). Managing the Complexity of Green Innovation, European Journal of Innovation Management, (in press). DOI: 10.1108/EJIM-02-2022-0098

  5. Tronvoll, B., & Edvardsson, B. (2022). Customer experiences in crisis situations: An agency-structure perspective. Marketing Theory, https://doi.org/10.1177%2F14705931221104520

  6. Han, H., Lee, J., Edvardsson, B., & Verma, R. (2022). Developing a Strategic Viability-fit Model of Mobile Technology Adoption in Hotels, Journal of Hospitality and Tourism Technology, 13(1), 85-99.  https://doi.org/10.1108/JHTT-05-2020-0109

  7. Edvardsson, B. & Tronvoll, B. (2022). Crisis behaviors as drivers of value co-creation Transformation. International Journal of Quality and Service Sciences, 14(5), 1-15 https://doi.org/10.1108/IJQSS-01-2021-0001 

  8. Skålén, P., & Gummerus, J. (2022). Conceptualizing Services and Service Innovation: A Practice Theory Study of the Swedish Music Market, Journal of Service Research, https://doi.org/10.1177%2F10946705211062693

  9. Varman, R., Vijay, D., & Skålén, P. (2022). The Conflicting Conventions of Care: Transformative Service as Justice and Agape, Journal of Service Research, 2(1), 86-107. https://doi.org/10.1177%2F10946705211018503

  10. Samuelsson, P., & Witell, L. (2022). Social entrepreneurs in service: motivations and types. Journal of Services Marketing, http://dx.doi.org/10.1108/JSM-08-2017-0274

  11. Skålén, P., & Gummerus, J. (2022). Conceptualizing Services and Service Innovation: A Practice Theory Study of the Swedish Music Market, Journal of Service Research, https://doi.org/10.1177%2F10946705211062693

 

CTF artiklar