Praise influences employees’ intrinsic and extrinsic motivation and their sense of pride. But how should managers give praise so that it is received positively? And how should the expression “good job” be used? Research from Karlstad Business School sheds light on these questions.

Receiving praise from a manager after a successful effort at work can certainly feel rewarding. But what should managers consider when commenting on an employee’s performance? Sven Siverbo, Professor in business administration at Karlstad Business School, has conducted research on these issues.

The research resulted in three articles:

With 968 applicants competing for 30 places, the programme’s success is undeniable.
– We have found an educational model that works, says programme director Carin Andersson.

Karlstad Business School has offered the programme online since 2010, and interest has grown every year.

– Distance education has never been a temporary solution for us. It is something we have developed over a long period of time, says Programme Director Carin Andersson.

Can concerts, festivals and other live events contribute to a more sustainable society? Researchers at Karlstad University will investigate this question in the project ”Beyond the spotlight: navigating sustainable development and empowering change agents in the event industry”.

The project will explore how live events can contribute to sustainable development, not only by reducing their environmental impact but also by influencing how people think about and act on sustainability.

“We are particularly interested in how artists, organisers and other stakeholders can act as agents of change, and how audiences respond to and engage with different sustainability initiatives,” says Jenny Karlsson, senior lecturer in Business Administration at the Service Research Center (CTF) at Karlstad University.

The Service Research Center (CTF) brought together researchers, alumni and partner organizations to celebrate its anniversary with reflections on the past and perspectives on the future.

From a small research group focusing on the emergence of the service economy to an internationally recognized research centre with significant impact on service research, innovation and value creation. As CTF at Karlstad University celebrates its 40th anniversary, it marks four decades of research that has followed and explained major societal changes.

Through close collaboration with businesses and the public sector, CTF has contributed new knowledge on everything from service quality and customer experiences to digitalization, AI and sustainable transformation.

PhD students from several European universities gathered at Karlstad University for a course on sustainable and digital service marketing and management. The course combines contemporary research perspectives with international collaboration, networking, and the development of participants’ own doctoral research projects.

The course Sustainable and Digital Service Marketing and Management: Theory and Research provides PhD students with advanced knowledge of theories, methods, and emerging perspectives in service marketing and service management. Particular emphasis is placed on sustainable services, digital transformation, service innovation, and circular business models, offering participants a current overview of service research with a focus on sustainability, digitalization, and systems transformation.

With the dissertation "Control Through Configuration: Management Control Systems for Performance and Sustainability Compliance in Global Supply Chains" Janet Rasaei is doctor in business administration at Karlstad Business School.

Why should ordinary consumers care about how companies manage their global supply chains?