News

  • 2018-11-05

    New doctoral dissertation on working citizens and customer oriented bureaucracies

    Health insurance is one of the foundations of Swedish welfare, and a security for citizens that are unable to work due sick leave. Today, citizens on sick leave have to work and be active in their contact with administrative officers at the Social Insurance Agency, in what is named bureaucratic co-creation, to get their case processed and to receive health insurance benefits. These are the findings in Johan Kaluza’s doctoral dissertation “The workload of citizens on sick leave: Working citizens encounter a customer-oriented bureaucracy”.

    The dissertation is based on a study of Sweden’s Social Insurance Agency. Theoretically, it takes its departure in the literature on working consumers and customer-oriented bureaucracies. The following paradox constitutes the basis of this dissertation: in order to qualify for health insurance, the citizen’s ability to work must be limited while it is presupposes that his/her can work within the system, in order to gain access to it.

  • 2018-10-30

    Grand slam in research funding for Karlstad Business School.

    Two research projects at the Karlstad Business School were awarded 2,7 and 5 million by Forte, The Swedish Research Council for Health, Working Life and Welfare. It is the subjects Business administration and Working life science that start up new projects starting next year.

    Forte, The Swedish Research Council for Health, Working Life and Welfare announced the other day regarding the decision of the distribution of research funding. When it came to Karlstad Business School, it meant decisions on two multi-year projects.

  • 2018-10-29

    Lennart Käll about knowledge, competence and leadership

    Education is obviously a valuable investment - it gives you possibilities. A good education is the ticket to your future career, but it is the actual knowledge that is the key to your own ability to think and reflect. It is about the ability to learn, to seek out information, interpret, reflect, draw conclusions and proceed to action, says Lennart Käll.

    Lennart Käll is chairman of Sveriges Radion (Swedish Broadcasting), board member of SJ (Swedish Rail), Grönklittsgruppen, Länsförsäkringar, Grant Thornton and previously chief executive to multiple big companies, latest Svenska Spel. He has a degree in Business and Economics from Karlstad Business School (then known as part of Karlstad University College).

  • 2018-10-03

    Praised for book on working life

    The book ”Arbete & Välfärd” (Work & Welfare) will be out in February 2019, but has already been awarded one on of the honorary awards of Kurslitteraturpriset – Sweden's highest award to authors of new course literature. Among the authors were two Karlstad researchers – Ann Bergman, professor in Working Life Science at Karlstad Business School and Jan Ch Karlsson, professor emeritus in Sociology and nowadays a retired working life researcher.

    “Arbete & Välfärd” is a book on staff, working environment and organisation. It is also a book which gives different and sometimes questioning perspective on management, staff and organisational models in Sweden. The book is critically socially scientific with aspects such as power, gender, class, ethnicity and trade union organisation. The aim is, among others, to set a good foundation for seminars and deep discussions in working life education.

  • 2018-10-02

    The online course Servitization open for application

    The online course "Servitization" will start in January 2019, and is now open for application until October 15th, 2018. Servitization, also called service infusion or service-product systems, is a highly important issue for many manufacturing companies around the world. If servitization is important and crucial for your organizational development, then this course is for you.

    Servitization (6 ECTS credits) is a web-based course at master’s level developed for professionals working with or having an interest in servitization. The course is designed for professionals from a wide variety of business areas as well as public organizations.

  • 2018-10-02

    The online course Idea Management open for application

    Starting in January 2019, the online course "Idea Management" will give you a review of idea management practices, and teach you how to manage the generation, refinement, and assessment of ideas for both product and service innovations.

    Idea Management (6 ECTS credits) is a web-based course at master’s level developed for professionals working with or having an interest in service, customer experiences and business development. During the course, you will learn from recent research, and facilitate idea management activities through a learning-by-doing methodology.