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Call for papers!
Researchers and practitioners are invited to submit an abstract for consideration for presentation at the 17th International Research Symposium on Service Excellence in Management (QUIS17) which will take place at VinUniversity in Hanoi, Vietnam, June 18-21, 2021.
QUIS17 takes a broad interdisciplinary and international view of service excellence in management and the following topics are welcome:
Artificial intelligence and robots in service
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