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News

• 2026-03-16

  CTF celebrates 40 years – looking ahead to new challenges in today’s service society

  This year, the Service Research Center (CTF) at Karlstad University celebrates its 40th anniversary. The milestone will be marked throughout the year, including during the Customer Innovation Day and at a jubilee event in October.

  CTF was founded in the mid-1980s. At that time, the service sector was growing rapidly, while knowledge about how service organisations are managed, developed and create value was limited. A group of researchers at Karlstad University therefore took the initiative to build a research environment focused on services, in close collaboration with businesses and regional partners. Professor Bo Edvardsson was one of those who laid the foundations for the centre.

• 2026-03-10

  Hello there Jennie Segerström, currently in Khulna, Bangladesh

  Jennie Segerström is currently pursuing the Master's Programme in Critical Social Analysis in Sociology and works simultaneously as a teaching assistant in Risk and Environmental Studies and at the Centre for Societal Risk Research (CSR). Earlier this year, she was awarded a Minor Field Studies (MFS) scholarship to examine how climate resilience is created in coastal communities in southern Bangladesh. In early February she travelled to Khulna, where she is now conducting fieldwork for her master’s thesis in sociology.

  Can you tell us a little about what you are doing?

• 2026-03-10

  New doctoral thesis shows how literature can reshape our understanding of the relationship between humans and our surroundings

  How are humans connected to the technology, nature and materials around us? In a new doctoral thesis, Jonas M. Hoeck shows how author Amalie Smith’s literature opens up new ways of understanding subjectivity, responsibility, and our relationship to the world around us.

  “My thesis examines the work of the Danish author Amalie Smith, with a particular focus on how her writing explores the relationship between human beings, the body, technology and the environment,” says Jonas M. Hoeck, PhD of Literary Studies. “I analyse how literary forms such as montage, hybrid genres and documentary elements are used to investigate what it means to be a subject in a time marked by technological and ecological change.”

• 2026-03-04

  Prestigious Award to Karlstad Business School and CTF

  Amie Gustafsson, PhD-student in Business Administration at Karlstad Business School and researcher at the Service Research Center (CTF), has been awarded the APA Doctoral Research Award by the American Phygital Association.

  The prize is international and recognizes promising doctoral students who contribute to advancing the understanding of phygital science, a field focused on how the physical and digital worlds merge, and how this convergence affects both individuals and organizations. According to the jury’s motivation, Amie Gustafsson receives the award for her rigorous research, innovative thinking, and for providing a significant scientific contribution to the field.

• 2026-03-03

  Recycled cotton fiber can replace wood in viscose production

  From waste to fiber, new research on recycled cotton points the way toward more sustainable textile production.

  – Climate change concerns everyone, yet it is often portrayed as a problem of the future, says Elise Meurs, a doctoral student in chemical engineering at the Exact Industrial Research School. Currently, the textile industry is one of the most polluting industries.

• 2026-03-02

  Mentoring conversations during School Placement Are an Important Resource in Teacher Education

  Teaching writing is an important responsibility for Swedish language teachers. A new dissertation examines how future Swedish teachers are prepared for this through mentoring conversations with their school‑based mentors during the School Placement, VFU. The purpose is to understand what kind of knowledge that is created in these dialogues and how the participants themselves perceive the learning potential of the conversations.

  “We have long known that mentor conversations are important for teacher students’ professional development, but what actually happens in these conversations and how it affects learning about subject teaching is not as clear,” says Maria Mollstedt, Doctor of Educational Work at Karlstad University.