Jörg Pareigis | Karlstad University

Selected publications

Pareigis, J. (2012), "Customer experiences of resource integration : Reframing servicescapes using scripts and practices", Doctoral dissertation, Karlstad University, Karlstad, Sweden.

Pareigis, J., Echeverri, P. and Edvardsson, B. (2012), "Exploring internal mechanisms forming customer servicescape experiences", Journal of Service Management, Vol. 23 No. 5, pp. 677-695.

Publications

Sustaining swedens competitive position - Lean lifelong learning
Raine Isaksson, Rickard Garvare, Mikael Johnson, Christer Kuttainen, Jörg Pareigis, 2015
Customer experiences of resource integration - Reframing servicescapes using scripts and practices
Jörg Pareigis, 2012
Customer scripts and practices in public transport and their role for the customer experience
Jörg Pareigis, 2012
Exploring internal mechanisms forming customer servicescape experiences
Jörg Pareigis, Per Echeverri, Bo Edvardsson, 2012
Measuring service experience - Applying the satisfaction with travel scale in public transport
Lars E. Olsson, Margareta Friman, Jörg Pareigis, Bo Edvardsson, 2012
Exploring the role of the service environment in forming customer's service experience
Jörg Pareigis, Bo Edvardsson, Bo Enquist, 2011
Measuring the service experience as context specific well-being
Jörg Pareigis, Margareta Friman, Lars E Olsson, 2011
Influencing Car Buying Decisions from an Environmental Perspective - A Conceptual Framework Based on Real Option Analysis
Niclas Kruger, Jörg Pareigis, 2009
The role and design of the service environment in creating favourable customer experiences
Jörg Pareigis, Bo Edvardsson, Bo Enquist, 2008
The role and design of the service environment in creating favourable customer experiences
Jörg Pareigis, Bo Edvardsson, Bo Enquist, 2008
Interactions with servicescapes - A script-theoretical study of resource integration
Jörg Pareigis,