During this fall, CTF will be holding webinars within service innovation. The first webinar will be held by Professor Per Kristensson who will talk about Service Logic on October 10th.
Good things always happen when influential open-minded and intelligent people meet; this is the simple underlying idea of forming an international network of service researchers.
The inaugural meeting was hosted in September by CTF.
The target audience for the event was mainly leading researchers from the different research centers around the globe and in the end there were 35 attendees from 13 countries.
- We feel that there are strength in numbers; if we are able to sta
Good things always happen when influential open-minded and intelligent people meet; this is the simple underlying idea of forming an international network of service researchers.
The inaugural meeting was hosted in September by CTF.
The target audience for the event was mainly leading researchers from the different research centers around the globe and in the end there were 35 attendees from 13 countries.
- We feel that there are strength in numbers; if we are able to sta
Hello, Mikko Laamanen, Ph D Student at the Department of Marketing and the CERS Centre for Relationship Marketing and Service Management at Hanken School of Economics, Finland!
Hello, Mikko Laamanen, Ph D Student at the Department of Marketing and the CERS Centre for Relationship Marketing and Service Management at Hanken School of Economics, Finland!
New ebrary reader now available. Click on title or cover image to get started.
Sometime during week 39 the ebook portal ebrary will have a new interface.
ebrary - New online Reader guide
Search ebrary
New ebrary reader now available. Click on title or cover image to get started.
Sometime during week 39 the ebook portal ebrary will have a new interface.
ebrary - New online Reader guide
Search ebrary
Professor in Business Administration and Assistant Vice-Chancellor of Karlstad University. This spring you were invited to Monterrey Tech and EGADE Business School in Mexico to discuss research and collaboration. Can you tell us about some of your impressions from the trip?
- Monterrey Tech, which is considered to be one of the top universities in South America, has well-developed
collaboration with other universities, companies and organizations.
Professor in Business Administration and Assistant Vice-Chancellor of Karlstad University. This spring you were invited to Monterrey Tech and EGADE Business School in Mexico to discuss research and collaboration. Can you tell us about some of your impressions from the trip?
- Monterrey Tech, which is considered to be one of the top universities in South America, has well-developed
collaboration with other universities, companies and organizations.
Humanities, Social Scieces and Law, 2014
The university library now provides access to the collection Humanities, Social Scinces and Law, 2014, with over 670 titles. The books are accessilbe through the library homepage or the library catalog. Böckerna är åtkomliga via bibliotekets hemsida eller katalog.
Title list
The ebooks can be read online or downloaded in Adobe*Acrobat format.
Humanities, Social Scieces and Law, 2014
The university library now provides access to the collection Humanities, Social Scinces and Law, 2014, with over 670 titles. The books are accessilbe through the library homepage or the library catalog. Böckerna är åtkomliga via bibliotekets hemsida eller katalog.
Title list
The ebooks can be read online or downloaded in Adobe*Acrobat format.
Right now the library has a trial period of ACM Digital Library. Here you can find full text of every article ever published by ACM and bibliographic citations from major publishers in computing.
TThe trial period ends 31 Oktober.
ACM Digital Library
Right now the library has a trial period of ACM Digital Library. Here you can find full text of every article ever published by ACM and bibliographic citations from major publishers in computing.
TThe trial period ends 31 Oktober.
ACM Digital Library
On June 26th - 29th researchers from CTF, together with more than 200 service researchers and business leaders from around the world, gathered in Miami, Florida, to discuss and present the latest trends and research results in the customer service and customer experience at the annual Frontiers in Service Conference.
In today’s society there is a large amount of data available that businesses and organizations can use to, for example, develop new services.
On June 26th - 29th researchers from CTF, together with more than 200 service researchers and business leaders from around the world, gathered in Miami, Florida, to discuss and present the latest trends and research results in the customer service and customer experience at the annual Frontiers in Service Conference.
In today’s society there is a large amount of data available that businesses and organizations can use to, for example, develop new services.
Ph D Student Pablo Moreno from the Spanish Science and Education Ministry will be a visiting us until end of December. We asked him what kind of research he is working on within his doctoral studies.
- My research area is within service innovation. I focus on different
relationships among customers and frontline employees, and their involvement in each of the developmental stages of new services.
Ph D Student Pablo Moreno from the Spanish Science and Education Ministry will be a visiting us until end of December. We asked him what kind of research he is working on within his doctoral studies.
- My research area is within service innovation. I focus on different
relationships among customers and frontline employees, and their involvement in each of the developmental stages of new services.
We caught up with Professor Stephen Osborne, Chair of International Public Management and Deputy Dean of the Business School at University of Edinburgh, who is visiting us this week to meet with researchers Johan Quist and Martin Fransson.
Hello Professor Osborne, and welcome to CTF!
