Professor "Parsu" Parasuraman is visiting CTF at the end of this week.
On Thursday he will give a seminar at CTF on the theme "?Importance and Impact of Programmatic Research: Insights from My Service Research Journey". ?
On Friday he will be the faculty opponent for a dissertation with PhD Student Poja Shams. The dissertation "What Does it Take to Get your Attention?" is on the choices you make in stores. Read more about the dissertation here.
If a company wants to develop something radically new they shouldn’t listen too much to what the customer wants.
Article from BI Norwegian Business School
Read the article with our researchers Anders Gustafsson, Per Kristensson and Lars Witell here.
On March 1 Daniela Sangiorgi, researcher from Imagination Lancaster University in England, is visiting CTF. She conducts research on service innovation, service design, and service design as a changing tool in both public and private organizations.
Keep updated on the latest news and events by following us on Facebook and Twitter.
Stay up-to-date with the all the goings on at CTF, Service Research Center at Karlstad University in Sweden. Follow us on Twitter and friend us on Facebook and we'll keep you updated with all our news and events.
You can also follow some of our researchers on Twitter:
CTF on Facebook
CTF on Twitter
Per Kristensson on Twitter
Anders Gustafsson on Twitter
Johan
We welcome Ayako Taniguchi, Assistant Professor of Risk Engineering at University of Tsukuba, Japan, who will be visiting Samot, our Public Transport Research Group, until August 25th, 2013.
Ayako Taniguchi has been working at Tokyo Institute of Technology, and as an engineer in Nihon Data Service (Consultancy Company).
Read about our new Director, why you should spend your money on experiences instead of things, and more in our latest newsletter.
Go to CTF News no 6, 2012.
On January 1st, 2013, Henrietta Huzell, lecturer and researcher in Working Life Science, will start her new assignment as the Director of CTF along with Professor Bo Edvardsson.
- I am really looking forward to becoming director of CTF, a recognized research environment with a good reputation and where the researchers themselves initiate and develop ideas together, says Henrietta Huzell.
The new role will be to focus the attention on what today both enable and limit
Maria Colurcio, assistant professor of Management and Marketing at University of Magna Graecia di Catanzaro-Italy, is visiting us this week to meet with her collegua Angela Caridá and professor Bo Edvardsson.
Maria Colurcio obtained her PhD in Business and Administration in 2001. Her main areas of interest are service innovation, quality, and web marketing.
Bernard Cova is Professor of Marketing at Euromed Management, Marseilles and Visiting Professor at Bocconi University Milan and is visiting us this week to give a seminar on the topic of Working Consumers and to meet with the researchers at CTF.
Bernard Cova is a pioneer in the Consumer Tribes field since the early nineties - see his 2007 book co-authored with Robert Kozinets and Avi Shankar published by Butterworth-Heinemann -, his internationally-influential research h
Every year Emerald invites each journal’s Editorial Team to nominate what they believe has been that title’s Outstanding Paper and up to three Highly Commended Papers from the previous 12 months.
Jörg Pareigis defended his doctoral thesis in Business Administration "Customer experiences of resource integration - Reframing servicescapes using scripts and practices" on September 28. Professor Peter Thilenius from Uppsala University was the opponent.
Abstract
It is widely acknowledged that value can be regarded as interactively formed by customers through the integration of a variety of resources.
Huang Yidan, Wang Xiaohong and Chaoren Lu are new Ph D Students in Business Administration at Karlstad University.
They will all be doing their Ph D studies within Samot, our public transport research group, with focus on sustainability, value creation and service innovation.
Henrik öhlin and Johan Kaluza are two new Ph D Students in
Business Administration at CTF.They will both be workning with services in the public sector within Akademin which is a part of CTF.
Read more about Akademin.
Angela Caridà, research fellow at University Magna Graecia of Catanzaro, Italy, will be visiting CTF during the next three months.
Angela Caridà have a Ph D in Economic and Management of Healthcare.
Her main areas of interest are service innovation, interactive marketing and co-creation.
Herbjörn Nysveen is a Professor in Marketing at the Department for Strategy and Management at the Norwegian School of Economics, Bergen, Norway. He will be visiting CTF during the next 9 moths.
Herbjörn Nysveen teaches in the area of Consumer Behavior and Product Development.
