Research at Karlstad Business School
Research at Karlstad Business School is more and more assuming a role in the academic world while their new insights and results are usefully applied in companies around the world.
Besides disciplinary research in economics and business administration, for instance, there is also the Service Research Center (CTF) with a focus on value creation through service. Key research areas are service development and innovation, dynamic customer relations and organisation.
An important field is the ‘servicification' of the manufacturing industries. Products become components in a service concept. This permeates business development in all industrial branches. Another concept is quality and service development in public transport systems.
CTF's research and focus is unique in Europe and receives a great deal of attention internationally. Fifty researcher and PhD candidates with qualifications in mainly business administration, economics, psychology and working life science work together.
Disciplinary research is carried out in economics, business administration, working life science, information systems and law. Here we find projects about User oriented innovation within the primary health care, Accounting standards for banks and financing companies, Process orientation, Unemployment among European youth, Sustainability and our effect on the environment and how much time we spend on private matters when at work.
The research covers a number of topics, all rigorously carried out, often in cooperation with business or organizations and always with high relevance to society.
Information systems has its own system, the Ozlab, for developing methods for interaction design and also a usability lab.