Joint knowledge development on sustainability and quality as perspective in process management2018-03-28
The Swedish association for quality in the regions of Värmland, Dalsland and Örebro (SFK VDÖ) met on the 8th of March and the hostess was Marie-Therese Christiansson, deputy head at the Business School at Karlstad University, teacher in informatics and president of SFK VDÖ. The purpose was a joint knowledge development in co-production between academics, education and practice.
The focus was business- and operational implicational reasons to work with quality and sustainability in process management as well as on methods on how to identify and value different perspectives in operational processes. The purpose of the workshop was exchange of experience and a joint learning, where the students of the course “Business development from a process and partnership perspective” also participated in the discussions. There were representatives from Karlstad Univeristy, MSB, SJ Götalandståg, Grums municipality, Karlstads municipality, Skövde municipality, Preem AB, Valmet AB, Valbruna Nordic AB, HEXPOL TPE AB, County Council of Värmland, the Karolinska institution, Student Kvalitetsutveckling (qualitydevelopment), Qvalify AB and Qualifier Sweden AB.
Sustainability, quality and other perspectives are mostly on the table in order to integrate and implement these into workplaces. A process oriented operation development can provide the tools to capture and visualize the operation knowledge which is needed to be able to connect strategical intentions and aim to practical actions and approach with individuals – close to our daily life, says Marie-There Christiansson.
During the workshop, Helén Williams, professor in environment- and energy system and researcher at CTF, made comments on knowledge on sustainable development and how this can and should affect individuals and companies to act in direction towards economic, social and environmental goals. Also, Peter Landin, accountant to ISO 90001 and ISO 14001 at Qvilify Ab, contributed with a certification perspective on the commitment of the management and many examples on effective operational development.
The Swedish union for quality is a nonprofit organization with a network of people who work within the area of quality- and operational development – which is a wide area that comprises of leadership, quality, environment, working environment, health and security.
Process orientation in practice (PoP) is about using common methods for process work that applies basic principles for process orientation. PoP methods give a platform on how the “thinking” process, describing, visualizing and spreading knowledge on the operation in order to explain, understand an improve. By using common methods, the chances of cooperating, communicating, and exchange experiences in operational development increases. The methods are developed and spread through an extensive collaboration in different networks, a way of working that was rewarded with the 2016 annual Samverkan award from the Karlstad University.
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