The online course "Servitization" will start in August 2019. Servitization, also called service infusion or service-product systems, is a highly important issue for many manufacturing companies around the world. If servitization is important and crucial for your organizational development, then this course is for you.
Servitization (6 ECTS credits) is a web-based course at master’s level developed for professionals working with or having an interest in servitization. The course is designed for professionals from a wide variety of business areas as well as public organizations.
During the course servitization is treated in terms of three subareas. The first area deals with servitization theories to clarify the concept. The second area addresses why servitization is important to companies and organisations from a supplier and a customer perspective. The third area discusses how servitization is implemented and possible challenges in the process.
Credit bearing course, or open course - your choice
The course is offered in a flexible online format. Participants choose whether they want to take a course for credits, or whether they want to take an open course with no entry requirements or assessment.
