QUIS19

19th International Research Symposium on Service Excellence in Management (QUIS19)

Service Research and Education: A Path to Digital and Sustainable Transformation

The 19th International Research Symposium on Service Excellence in Management (QUIS19)
will take place during June 03-06, 2025 at Roma Tre University, Rome, Italy.

The main theme of the conference is “Service research and Education: A Path to Digital and Sustainable Transformation”.This title highlights the crucial need to understand how new technologies are transforming services and service ecosystems, revolutionizing human interactions and activities and how these changes intersect with ethical and sustainability concerns. In today's world, technology and sustainability are two top priorities that must be explored through a multidisciplinary lens to achieve the shared goal of enhancing the well-being of both people and the planet. Understanding the role of Service Research and Service Education becomes essential. Advancing research and education in services fosters a transformation that embraces both digital innovation and sustainability, leading to a more efficient and responsible service industry.

Researchers and practitioners are invited to submit an abstract describing their rigorous work for consideration for presentation during the QUIS 19.

  • Call for papers and more information: quis19.eu

Important Dates:

01-Aug-24: Online abstract submission opens
15-Nov-24: Abstract submission deadline
31-Jan-25: Notification of acceptance | Registration opens
15-Mar-25: Early registration closes | Complete paper or extended abstract deadline
30-Apr-25: Regular registration closes

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