Speech-to-Text
The service Sunet Scribe allows researchers at Karlstad University to have research material in the form of audio and video files transcribed via machine transcription. The service supports transcription in multiple languages. For subtitling of teaching and research material, please refer to the university’s subtitling services.
Service description
The service Sunet Scribe allows researchers at Karlstad University to have research material in the form of audio and video files transcribed via machine transcription. The service supports transcription in multiple languages.
The service is approved for use with research data that contains sensitive personal data and information requiring special protection. The service is not intended for material covered by the Protective Security Act. If in doubt, you can consult one of the university’s legal officers.
The service is provided by Sunet (Swedish University Computer Network), a section of the Swedish Research Council. Files are uploaded via a web interface from your KAU computer (administered by IT Services) and Sunet software performs the transcription. Finished transcriptions are then downloaded and saved on your KAU computer or in a service with adequate security such as Sunet Drive. Files and transcripts are automatically deleted from the service after seven days. For more information, please refer to Rules of Procedure for the Processing of Information in Systems and Services (in Swedish) at Karlstad University.
To have access to service, you need to be an employed researcher at Karlstad University and have a valid KauID login.
Important to note is that automatic transcription tools cannot deliver perfect results. As a researcher, it is your responsibility to check the delivered transcripts before using them for data analysis.
How to get started
1 Go to https://scribe.sunet.se/ and click “Login with SSO”. Attempt to log in using your KauID and FrejaID. The system will give you this fail response: ”You must ask your administrator for access before you can login”
2 Your login attempt triggers a notification to the University Library, which verifies that you are authorised to use the system and activates your user account within 24 hours (on weekdays). You will receive a confirmation email from the University Library stating that your account has been activated. The email also contains information about the service.
3 When you have received the confirmation email, you can log in to the service via: https://scribe.sunet.se/. Login is carried out using SSO (KauID) and FrejaID.
Support
Support is provided primarily by the University Library: publiceringsstod@kau.se
Fees
The service is currently paid for by the University Library. The provider bills the University Library monthly based on the number of users and the length of the completed transcriptions. Currently, the price for completed manuscripts is ca 0,50 SEK/minute. Each completed transcription is charged, regardless of quality or if the same file is processed multiple times.
The payment model can be adjusted if necessary, any changes will be communicated to users beforehand.
Important to know about the service
GDPR and IT security
As a researcher/customer, you are responsible for the content that you wish to have transcribed.
The provider Sunet does not save the information after the transcription is completed and delivered to the web interface. You are responsible for ensuring that the finished transcription is stored securely in Kau's authorised services for this purpose (see Rules of Procedure for the Processing of Information in Systems and Services - in Swedish). Only the owner of the files can see them in the web interface; no one who administers the system either locally at KAU or at Sunet has access to the users' material.
The university has a personal data processing agreement with the supplier, which includes that personal data may not be transferred to countries outside the EU/EEA.
The data is encrypted both in the transmission between the user and Sunet and in the storage.
Delivered transcriptions
As a researcher/customer, you are responsible for saving delivered material before promptly deleting it from the web interface. Sunet has no capacity to recover material deleted from the web interface.
More information about the service
Information from Sunet: https://wiki.sunet.se/display/scribe
Contact: publiceringsstod@kau.se