In the project "ServzChall" the researchers will work together with several business partners to develop a reference model to create a better understanding of how servitization is done in practice.
Globalization and increased competition have led to that many manufacturing companies have increased their service offers, not least in terms of advanced services. The term serivitization is used to describe this process, that is, when manufacturing companies change focus and begin offering services linked to their products, thus creating new value together with their customers. For companies with a traditional product logic, there are a number of challenges and, in order to succeed, a new approach that permeates the entire organization is needed.
- BillerudKorsnäs AB
- Kongsberg Maritime AB
- Voith Hydro AB
- Cellcomb AB
The project is funded by the KK Foundation, Karlstad University and the participating companies.
The film below is only available in Swedish.