Julia Dicenta, PhD student at the University of Hohenheim in Germany, has been visiting CTF for five weeks to meet with the researchers and to work on a joint project.
Hello Julia, can you tell us about your research?
– My research is in service design and focuses on integrating customers in developing services. I am particularly interested in investigating which consumer-generated ideas are implemented by the service designers in the new service and whether the resulting service is better than those created without consumer integration. One of these projects is in collaboration with CTF-researcher Jakob Trischler, with whom I’m happy to be working on a publication during my stay at Karlstad University.
How did you first come in contact with CTF?
– As a service researcher, you can hardly get past CTF publications while getting familiar with service-related literature, so I was aware of CTF very early on. My first actual contact was when my supervisor Marion Büttgen met Jakob Trischler at a conference and immediately liked his project. They got talking and decided to work on it together. Two weeks later, I was asked if I would also like to join, and I accepted right away.
What do you bring back from your visit at CTF and Karlstad?
– I got to know exciting researchers and felt immediately welcomed. The conversations were very inspiring and the projects diverse and all interesting. I am leaving Karlstad with many new experiences, impressions and memories and am very grateful to all the people at CTF for this wonderful time. Besides, I will definitely introduce CTF's Friday Fika tradition in Germany.
Good luck with your PhD studies!
