Linda Nasr, Assistant Professor in Marketing at Texas State University, visited CTF last week.
– I had the honor and pleasure to visit CTF during last week. The purpose of my trip was to work with Professor Bo Edvardsson and Ph D Student Kotaiba Aal on an ongoing research project. During my visit I also presented one of my latest projects “Transforming Service Thinking and Building the Transformative Service Collaborative” and ran a successful focus group with CTF members. I had the pleasure to have a number of very fruitful meetings and discussions. I would like to express my sincere gratitude to CTF for the invitation and warm hospitality, and I would also like to thank all CTF members for their constructive feedback and inspirations. This research visit exceeded my expectations on every level and I look forward to ongoing collaboration, says Linda Nasr.
Linda Nasr is an Assistant Professor of Marketing, at Texas State University. Before joining the marketing faculty at Texas State, she was a Lecturer at the University of Manchester. Dr. Nasr earned her Ph.D. from the Alliance Manchester Business School. Her research interests include service management and marketing, customer feedback management and Transformative Service Research (TSR).
Dr. Nasr is a Co-founder and Communication Director of the Transformative Service Collaborative. She also serves as board member and Electronic Media Officer for SERVSIG. She is Editorial Director of the Journal of Service Management, and Associate Editor of the Service Industries Journal. She has published in the Journal of Service Management, the Journal of Services Marketing, The Service Industries Journal, European Journal of Management, and the Journal of Organizational Culture, Communications and Conflict.
