A leader in service research
CTF, Service Research Center at Karlstad University, Sweden, is one of the world´s leading research centers focusing on service management and value creation through service. We conduct research in close collaboration with leading business and public organization, and are involved in undergraduate and graduate education.
Celebrate with us
We invite you to our 30th Anniversary, a future-oriented all-day event with brief flashback from our 30 years of service research.
Every year, our researchers contribute to the academic literature by producing a large number of publications of various types — including articles for academic journals, research reports, books, and dissertations.