FAQ - digital examination
Frequently asked questions regarding digital examination.
Do I have to sign up for a digital exam in advance?
Yes. You must always register for an exam in advance. You register for a digital exam via “My Page”, just like with a “regular” written exam. Pay attention to when the last registration date is.
Do I need an anonymity code?
A digital exam is performed anonymously with the same security as a “regular” written exam. WISEflow, the system used for digital exam, generates an anonymity code for each student participating. You don’t need to know this code, the system takes care of it.
Can I try the WISEflow system before the exam?
Yes. Every digital exam is preceded by an opportunity to prepare your computer and test the system by making a test exam.
How do I prepare my computer?
Before your digital exam, you will be offered support on how to download the browser required for using WISEflow. You can also find an installation guide here.
I don’t own a laptop. Can I still do the exam?
Prior to your exam you have the opportunity to book a loan computer. However, the number of computers is limited and therefore we want your application at least 10 days before the exam. To book a computer, please fill out this form.
What will I do if my computer crashes the day before my digital exam?
In addition to our loan computers, we also provide some backup computers. These are used if technical problems occur before or during the exam.
Does WISEflow provide extended deadline?
Individual end-time settings can be made in WISEflow. The application procedure for examination adjustments, such as extended deadline, is the same as for “regular” written exams. You find more information here.
Where can I find more information about digital examination?
If you don’t find your answers here or in this FAQ, you are welcome to contact email@example.com.
During the exam
Do I need to bring my photo-ID to the exam hall?
Yes. Valid ID is required for all exams.
Can I bring food and drinks to a digital exam?
Yes, you can. But to avoid allergic reactions, make sure not to bring nuts to the exam hall.
Does the 45 minute-rule apply on a digital exam?
Yes. The same rules apply as on a “regular” exam.
Will there be scribbling paper available?
Yes. Paper is available but you need to bring your own pen.
Which aids are allowed?
Information about potential aids is provided by your teacher before the examination. The invigilators will repeat the information in the exam hall.
Can I use a search engine while doing the exam?
No. The computer you use for the exam must have a browser called FLOWlock installed. The browser locks your computer, which means you only have access to the exam.
Do I have to close all tabs on my computer before I start the exam?
Yes, it is recommended to ensure the computer’s capacity. You also need to close other running programs on your computer.
When I try to use FLOWlock on my computer the screen turns white. Why?
Most likely there is an application on your computer that blocks FLOWlock. This is often caused by the computer’s virus protection program. Deactivate your virus protection program temporarily and try using FLOWlock again.
Do I need to save my answers manually or do WISEflow save it for me?
As long as you are connected to the network, WISEflow automatically save your answers every fifteen seconds.
What happens if I lose my connection to the network during the exam?
WISEflow alerts you by showing a red warning box at the top of the exam page. You must notify the invigilator and then continue with your exam. As long as the red box is visible, you are able to save your answers manually as a local copy on your computer. When your computer regains connection to the network WISEflow automatically saves everything you wrote during the interruption.
What happens if my computer crashes? Is it possible to re-enter the exam?
If you experience technical problems, we can extend your deadline to compensate for the time you have lost. If your computer crashes during the exam you will be offered to borrow a backup computer, and you can re-enter your exam. Raise your hand as soon as a problem arises, and an invigilator will help you.
Can I undo if I accidentally press “submit”?
No, you can’t undo handing in your exam. However, you need help from the invigilator to submit your answers, so you can’t do it by mistake. Raise your hand when you are finished and someone will help you.
After the exam
Where will my test result be published?
When your teacher is done with the assessment, your result will be published on ”My page”. Your teacher will then announce when the assessment is available in WISEflow. There you will find your answers, points and comments. To access this information you log in to WISEflow the same way as when you took the exam.