Welcome to webinars in Service Innovation!

During this fall, CTF will be holding webinars within service innovation. The first webinar will be held by Professor Per Kristensson who will talk about Service Logic on October 10th. Sign up now!

In conjunction with this Fall’s distance courses in Service Innovation, CTF will also offer three webinars held by prominent researchers from CTF. The webinars are given within the framework of a collaboration between CTF, Karlstad Business School, and a number of partner companies with the support of the Knowledge Foundation

A webinar is a seminar held over the web in a virtual meeting room. As a participant you choose how active you want to be. If you only want to listen and watch the presentation it is fine – or if you would like to, you can participate in the chat, ask questions and share your knowledge with other participants.

Who is it for?
The webinars are mainly aimed at professionals who want to learn more about services, customer experiences and business development, but anyone who thinks service innovation is interesting is welcome to attend.
How does it work?
You don’t need to download any software – the tool is completely web based. There is no cost, but we do require you to register for the webinars. Everyone who registers will get an e-mail with a link to the webcast a few days before the webinar takes place.

Webinars during the Fall
Title: “Service Logic”
Time: October 10th, 10.00-11.00 a.m. (Check your time zone)
Speaker: Per Kristensson, Professor of Psychology and current as co-author of the book Service Innovation
Sign up here >

Title: "Tjänstelogik för offentlig förvaltning"
Time: November 7th, 10.00-11.00 a.m. This webinar will only be held in Swedish
Speakers: Johan Quist and Martin Fransson, Ph. D’s and Senior lecturers will give an insight into the current book, Service logic for Public Administration (only available in Swedish).
Sign up here > (only available in Swedish)

Title: “Service Innovation: Service Logic Perspectives and a new framework”
Time: December 12th , 10.00-11.00 a.m. (Check your time zone)
Speaker: Bo Edvardsson, Professor of Business Administration, Founder of CTF and Vice Assistant Chancellor at Karlstad University
Sign up here >

Welcome!
Jörg Pareigis, Ph. D and lecturer of Business Administration