Welcome Kaisa!

Kaisa will conduct her studies in the field of Transformative Service Research. Her main supervisor is

Professor Per Skålén. In her research, she studies the nature and drivers of value co-creation and innovation from a systemic and institutional perspective.
Kaisa has a Master’s degree in Economics and Business Administration with a specialization on marketing from Oulu Business School at University of Oulu, Finland. For the past six years she has worked as a research scientist at VTT Technical Research Centre of Finland and focused on user-driven innovation, co-design and applying service thinking in ICT companies. In 2013-2014 Kaisa was a visiting scholar in Shidler College of Business at the University Hawai’i at Manoa, where she worked closely with Professor Stephen Vargo.