Welcom to Service Innovation Day 2016: Future-proof your business through customer experiences and digitalizing!

Everyone talks about service innovation but the rules are continuously changing. Spotify, Netflix and Uber are examples of companies who totally have changed the rules within their industries and outcompeted the traditional actors through the ability to see the needs of the market in a new way and to take advantage of todays’ technology to create better customer experiences.

How can your company discover the needs of the market and better use todays’ technology to create a better experience for your customers? These are questions we hope you will get answers to during the day when we cover aspects such as service innovation, value creation, customer experiences, business models and the Internet of things. Participating in the program are world leading researchers and representatives from  companies such as Löfbergs, Ericsson, Volvo and more.
The program will be published here(only in swedish) shortly. 

Time and place: April 27, 13.00-17:00 (starting with lunch at 12 noon for those who wish) at Karlstad CCC, Sweden.
Price: The seminars are free, but registration is required. Learn more and register here(only in swedish)!
For who: Anyone curious about service innovation and looking to be inspired and get ideas on how to develop their business. Bring a colleague or friend.
For more information, please contact Koordinator ingrid.hansson@kau.se.