Welcome to QUIS13 - The 13th International Research Symposium on Service Excellence in Management June 10-13 in Karlstad, Sweden!
Online registration will close May 31.
If you have questions regarding your registration, please contact the conference administration
Phone +46 54 700 18 06
We will start with a reception on Monday evening and sessions and social programs will continue until Thursday lunch. The symposium takes a broad interdisciplinary and international view of service excellence in management. The topics are representative but not exclusive themes.
See the detailed program here
See instructions for presenters here
About the conference
QUIS is considered to be the world’s leading biannual symposium on service research and brings together the best interdisciplinary academic research and management practice. The QUIS symposium draws attendees from around 35 countries.
Travel & Accomodation
Information about how to travel to Karlstad and about accomodation here
Information about Karlstad University, Karlstad, The region of Värmland and Sweden here
Ingrid Hansson, Coordinator, CTF, Karlstad University, Sweden