Role-play
What happens, who is responsible and who does what in a crisis situation? In CSR’s role-play, participants take on various roles that are in some way involved in managing an incident or risk.

Each participant gets to step into a role related to a specific situation, where each individual creates a character based on their own ability. It could be a role within the emergency services, SOS Alarm, county administrative board or acting as a property owner, tourist, schoolchild, pensioner or journalist, to mention a few examples. To create a realistic scenario, participants are given a fixed script to act from.
Why use role-play?
The fundamental idea behind using role-play in this context is to give participants the opportunity to gain a deeper understanding by taking on a role that requires them to think, feel, react and act toward other characters based on the role they have been given.
Role-play makes it easier for participants to understand how different people perceive reality from their own perspectives, and how important it is that everyone involved understands each other’s roles. Through role-play, participants gain insight into the critical role of communication and collaboration in managing incidents, demonstrated in the scenario by a flood.
Examples of role-play
- Rescue services team
Time: Half day or full day.
The purpose is to introduce the participants to decision-making under time pressure. - Bono’s hats
Time: A couple of hours.
Encourages the participants to imagine various strategies and evaluate them from different perspectives. - Storytelling
Time: Depends on the length of the story and the number of decisions that need to be made, but the exercise should not exceed one hour.
The role-play invites participants to engage at certain points and influence how the story unfolds, in order to build an understanding of how important each individual decision is. - Individual choices under specific circumstances
Time: 1-2 hours.
A risk situation is introduced with a certain amount of information, and the participants must individually choose whether to act or not. Different levels of detail are gradually presented to the participants, with the aim of identifying the degree of confidence in their choices and turning points.
