The public sector tops the digital trust list according to a new survey on Swedes’ view of digital privacy conducted in collaboration with researchers from the Service Research Center (CTF) at Karlstad University. Another conclusion is that more and more people are willing to sell their personal information.
In 2015, 37 percent of Swedes stated that they have confidence in the public sector when it comes to handling personal information digitally.
Professor Bo Edvardsson summarizes and reflects on a new book chapter and provides guidance on how to become more successful when developing new services.
Businesses and other organizations need to renew themselves to survive in fast changing markets. This is today even more important than ever before.
Research.com, a leading academic platform for researchers, has released its annual list of top researchers in the field of business and management.
Bo Edvardsson, professor of business administration at Karlstad business school, is ranked 191 on the international list. Nationally, research.com lists Bo Edvardsson significantly higher, which puts him in an impressive second place.
Congratulations Bo Edvardsson.
Between 22 and 26 February, researchers from Service Research Center (CTF) visited the Gothenburg Horse Show to study how event participants experience a rotation system with reusable takeaway cups.
The researchers were there to study a rotation system with reusable containers for food and beverages - in this case coffee cups - and gauge event participants reactions. The system will be tested at three events in 2023, and the Gothenburg Horse Show was first up.
The revenue generated by orbital and suborbital space travel is expected to soar to 214 billion dollars by 2030. The increased access to space travel has created a space market.
Space tourism, a niche part of the flight industry, has radically transformed the private sector.
Brianne Nichols, is a lecturer at Karlstad University and holds a PhD in Psychology from Bangor University in the UK. Now, she is joining CTF to contribute to ongoing research in the field of transport psychology.
Hello Brianne and welcome to CTF!
According to the study “Sharing economy platforms as mainstream: balancing pro-social and economic tensions”, there are tensions between the digital and the old ways of sharing things.
- Sharing economy platforms are erasing the borders between personal/social norms and market norms in commercial exchanges, says Hugo Guyader, senior lecturer in Business Administration at Linköping University and former visiting researcher at Karlstad University, who has conducted this stu
... You have been on “RJ Sabbatical” the past year. What have you been working on?
– The aim of my sabbatical project has been to complete the research that I have conducted within the areas of marketing and service research based on practice theory. Practice theory focuses on understanding reality by studying what people do and the activities in which they engage. In my case, this refers to what marketers do and how this can be improved.
It is not only beautiful and vast landscapes as seen in "The Lord of the Rings" and medieval castles in "Game of Thrones" that attract screen tourists.
Although Christmas and the holiday break is a time for recovery, research shows that it is the opposite for many of us and that we become increasingly stressed at this time of year. Professor Per Kristensson at Service Research Center (CTF) at Karlstad University provides helpful tips on how to reduce stress and enjoy Christmas more.
PLAN TIME FOR RECOVERY
- Keep an eye on your calendar!
Christmas is around the corner and the year is drawing to a close, as I look back on an eventful year. I want to take this opportunity to give my warmest thanks to colleagues, partners, funders, and anyone who has contributed to or our research. I look forward to a new year of interesting research, courses and events.
In 2022 we have managed to make the workplace vibrant and lively again, following the pandemic.
The article “How experts screen ideas: The complex interplay of intuition, analysis and sensemaking” have received Albert L. Page award.
Tell us about the article - How experts screen ideas: The complex interplay of intuition, analysis and sensemaking
- Our article reveals how experts from technological companies screen ideas for innovations, says co-author, Alexandre Sukhov at Karlstad Business School and CTF.
Professor Stephen L. Vargo, Ander Visiting Professor at Service Research Center (CTF) at Karlstad University, is once again named among the world´s most influential researchers as he appears on prestigious lists published by Clarivate Analytics and Stanford University.
Stephen L. Vargo is for the ninth consecutive year named to Clarivate´s Highly Cited Researchers list for 2022 in the business and economics discipline.
Are you worrying about making money last until the next pay day during Christmas? Are you already regretting purchasing that electronic gadget you thought was so necessary during Black Friday?
Starting from 1 January 2024, all establishments selling food or beverages for takeout in Sweden must offer their customers reusable packaging that are part of a rotation process.
The book "Stoppa matsvinnet! – en förpackad lösning" (unofficial translation: Stop Wasting Food — a Package Solution), written by Fredrik Wikström and Helén Williams, was named the winner in the Food, Climate and Environment category in the contest “Årets Svenska Måltidslitteratur 2022”.
Fredrik Wikström and Helén Williams are active at Service Research Center (CTF), as well as at the discipline of Energy and Environmental Technology at Karlstad University.
With the article “Assessing travel satisfaction in public transport: A configurational approach”, researchers at Karlstad Business School and the subject of psychology have attracted global attention.
- This shows that our research has an impact, says Alexandre Sukhov.
Alexandre Sukhov, Margareta Friman and Lars E.
One third of all the food that is being produced today is thrown away. Why is that? What can producers, service providers and consumers do to reduce food waste? What role does packing play?
Firms are investing heavily in boosting the smartness of their service systems. Think of McDonalds who developed a smart application to send customers convenient location-specific deals; or Google who is devoting considerable funds into creating ever-smarter homes where customers gain control over a wide array of home devices.
