CTF, Service Research Center
We conduct research on value creation through service with a particular emphasis on the needs of individuals, organizations and the wider society.
CTF researchers and industrial partners in Cambridge
Digital services and platforms in focus when CTF and Cambridge Service Alliance held a seminar at Cambridge University, England. A successful event where academia and practitioners met to exchange experiences and insights.
New book explains service innovation
In this new book CTF researchers explains service innovation based on three core perspectives: stimulation, realization, and value capture.
Ikea - Swedens's most innovative company according the customers
Swedish Innovation Index shows that Ikea is the most innovative company on the Swedish market followed by MTR Express and Netflix in second and third place.
Are you our new research colleague?
We are looking for a Professor and a Senior lecturer in Business Administration with specialisation in marketing
Learn about Servitization!
Take our flexible, online course "Servitization". The course is available as a credit bearing course, and as an open non-credit course. For professionals working with or having an interest in servitization. Study period week 35-3.
2018 Annual Report!
Read about our research, education and highlights from the past year in the 2018 CTF Annual Report.
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CTF is one of the world´s leading research centers focusing on service management and value creation through service. We develop and conduct research projects in close collaboration with service businesses, manufacturing companies, and public-service providers. Our newsletter will keep you updated on our research activities. Register here!