Two CTF articles have been selected as a Highly Commended Paper Award in the 2017 Emerald Literati Network Awards for Excellence.
Every year the Emerald Literati Network select the most impressive articles from each of their journals from the previous year.
Service innovation is an area that many firms, organizations and society are struggling with. Service as a phenomenon is what most of us is occupied with; both as employees and how we spend our money. I have spent a lot of time trying to make sense of what it really is.
The first thing that is striking with service innovations is that some are easy to copy while others are difficult to copy and latter types work well as differentiators for firms.
Corrinne Kelley, Ph. D Student at Florida State University, USA, is currently visiting CTF for three weeks to work on a joint project with our researchers Anders Gustafsson and Poja Shams.
– I am visiting CTF to help run an experiment for a project I have been working on with Anders Gustafsson, Poja Shams and my two advisors Maura L. Scott and Martin Mende. We will be using a scent machine as well as eye tracking technology.
Don’t we all filter the way we see our life and reality, through our previous life events and experiences? Isn’t it even so that our ‘life baggage’ is obstructing us from certain aspects which may hinder us from a fully embracement of life? The same could be happening for companies. We have had a long debate in service research about how firms can move towards applying a service perspective in their organizations and what benefits the service perspective could result in.
For two days, representatives from the public transport industry, researchers and research financiers gathered for the annual Samot partner- and research conference.
On 20-21 April, doctoral students at Karlstad University participated in an international student cyber security challenge, organised by the Atlantic Council.
Researchers at CTF have been granted 3.9 million SEK for research on future customer experiences. In the project the researchers will develop new knowledge on how to make retail and the hospitality industry more attractive through digitalization.
- The progress of digitalization leads to new ways to consume goods and services and physical stores are finding it increasingly difficult to compete with e-commerce.
We are now offering three positions as Postdoctoral researchers at CTF. Application deadline April 18, 2017.
1. Postdoctoral position in either Business Administration, Political science, Sociology or Psychology
The postdoctoral position will be connected to ongoing research within CTF, devoted to how service research can increase the understanding of, and thereby strengthen, the industrial sector.
The appearance of your dinner date affects whether you want to spend money on healthy or unhealthy alternatives from the menu, but only if you are a woman. The more attractive women find their company, the more likely they are to buy healthy food. Men are rather more likely to buy expensive drinking and dining options.
We caught up with Professor Michael Kleinaltenkamp, Freie Universität Berlin, Germany, who is visiting CTF March 26-29. During this time he will present one of his current research projects at an open CTF seminar and work on a joint research project with Professor Bo Edvardsson and Ph.
CTFblogg / Bo Edvardsson
In an article in Journal of Service Research (2015) with the title: “Service Research Priorities in a Rapidly Changing Context” Ostrom et al. outline key research priorities. The aim was to identify research topics that have the potential to advance the service field and provide significant benefits for customers, organizations, and society in general.
Ph. D students from Karlstad University took first place in the Cyber Challenge 2017. The competition was organized by Swedish Defense University’s Center for Asymmetric Threat Studies(CATS) and the Swedish Contingencies Agency (MSB).
The team from Karlstad University consists of the four Ph.
The EU-funded project Service Design for Innovation, SDIN, aims to build a research platform in service design and innovation through a Europeean training network for early stage reseachers. The project started in January 2015 and is now at the half-way point.
During the first two years the project has achieved the expected results, and the network is well integrated and communicates regularly.
Psychological factors are equally and sometimes more important than monetary incentives for people when it comes to changing their behavior.
– Yet, decision makers, marketing people and people in general seem to believe that economic motives are the most important, says Per Kristensson, Professor of Psychology at CTF, Service Research Center at Karlstad University.
By examining people’s willingness to buy environment friendly products, Per Kristensson and his co-authors i
During the conference Transport Forum in Linköping, Ph. D student Jessica Westman was interviewed by Swedish Radio about her latest study on children’s travel habits.
Stefano Pace, Associate Professor in Consumer Behaviour and Marketing at Kedge Business School in France, is currently spending two weeks at CTF to continue and reinforce a research collaboration initiated during a previous visiting period at CTF with Professor Per Skå​lén.
- The visit is possible thanks to funding from Jan Wallander and Tom Hedelius Foundation, and Tore Browaldhs Foundation and involved in the collaboration is also Professor Per Skålén, CTF, a
International online-courses with strong links to the most successful research environments and tailor-made for professionals at work will be offered at Karlstad University thanks to a development project in conjunction with a number of leading companies and the support of the KK Foundation.
The KK Foundation has granted Karlstad University 6 million SEK for the period 2017-2019 to develop and carry out net-based cutting edge Master–level courses, developed in close coope
Kotaiba Aal, PhD student at CTF, Service Research Center at Karlstad University, has been awarded the Hedelius scholarhip of SEK 100,000 to visit Texas State University, San Marcos, USA, where he will be working on his doctoral thesis.
Kotaiba Aal will spend six months as a visiting graduate student at Texas State University in San Marcos.
