Kaisa Koskela Huotari
I love finding similarities among phenomena and integrating them together. My research interests are broad including innovation and market transformation, institutional theory, systems thinking and service-dominant logic. My work has been published in Journal of Business Research, Journal of Service Theory and Practice, Journal of Strategic Marketing and Service Science.
Teaching experience at Karlstad Business School:
- Lecturer in 'Advanced Service Management' course (Graduate/C-D level)
- Lecturer in 'Value Creation through Service' course (Graduate/C-D level)
- Lecturer in 'Business Marketing' course (Graduate/C-D level)
- Lecturer in 'International Business Environment' (Undergraduate/A-B level)
- Thesis supervisor (Graduate/C-D level)
International scholars with whom I collaborate include e.g. Robert F. Lusch (University of Arizona), Angeline Nariswari (California State University at Monterey Bay), Teea Palo (Lancaster University), Jaakko Siltaloppi (Aalto University), Stephen L. Vargo (University of Hawaii) and Heiko Wieland (California State University at Monterey Bay).
I also have close connections to VTT Technical Research Centre of Finland and several Finnish Universities.
Before joining Karlstad University, I worked 6 years at VTT Technical Research Centre of Finland consulting a broad range of Finnish and international ICT companies in innovation and co-design activities.
I have a Master of Science (M.Sc.) degree in Economics and Business Administration from University of Oulu, Finland.
Publications in Refereed Journals
Vargo, S.L., Koskela-Huotari, K., Baron, S., Edvardsson, B., Reynoso, J. and Colurcio, M. (2017) Systems Perspective on Markets – Building a Research Agenda. Journal of Business Research, Vol. 79, pp. 260-268.
Koskela-Huotari, K., Edvardsson, B., Jonas, J.M., Sörhammar, D. and Witell, L. (2016) Innovation in service ecosystems — Breaking, making and maintaining institutionalized rules of resource integration. Journal of Business Research, Vol. 69, No. 8, pp. 2964–2971.
Koskela-Huotari, K. and Vargo, S.L. (2016) Institutions as the resource context. Journal of Service Theory and Practice, Vol. 26, No. 2, pp. 163-178. Highly Commended Paper in the 2017 Emerald Literati Network Awards for Excellence.
Siltaloppi, J., Koskela-Huotari, K. and Vargo, S.L. (2016) Institutional complexity as a driver for innovation. Service Science, Vol. 8, No. 3, 333-343. Winner of the INFORMS Service Science 2017 Best Article Award.
Wieland, H., Koskela-Huotari, K. and Vargo, S.L. (2016) Extending Actor Participation in Value Creation: An Institutional View. Journal of Strategic Marketing, Vol. 24, No. 3-4, pp. 210-226.
Vargo, S.L., Lusch, R. and Koskela-Huotari, K. (2016) Service-Dominant Logic. In Baker, M.J. and Saren, M. (Eds.) Marketing Theory - A Student Textbook (3rd Edition), p. 458-475, SAGE Publications Inc: London, UK.