Welcome to QUIS16, The 16th International Research Symposium on Advancing Service Research and Practice! QUIS16 will be held June 10-13, 2019 in Karlstad, Sweden.
Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service as a field. We welcome established topics in service research as well as newer topics.
A Best Paper Award will be presented during the conference. Selected papers from QUIS16 will be published in a special issue in Journal of Service Management, JOSM.
Online abstract submissions
Researchers and practitioners are invited to submit an abstract describing their rigorous work for consideration to be accepted for presentation at QUIS16. Each abstract (maximum 500 words) should clearly identify the primary speakers contact information. By submitting an abstract, at least one of the authors agrees to attend QUIS16 if the work is accepted.
A doctoral consortium will take place on Monday afternoon June 10. Additional information will soon be available.
Professor Bo Edvardsson, CTF, Service Research Center, Karlstad University, Sweden
Professor Mary Jo Bitner, Center for Services Leadership, Arizona State University, USA
Professor Rohit Verma, Cornell Institute for Healthy Futures, Cornell University, USA
CTF, Service Research Center at Karlstad University