Seminar: Service Science Perspective on the Platform Economy

Digital service platforms have transformed virtually every economic sector, including banking, hospitality, or transportation. Conversely, academic disciplines like information systems (IS), technology management, or marketing have begun to study the facets and use, as well as the socio-economic impact of these novel technological artefacts. This seminar will reflect on the nature and purpose of digital platforms, their role in service ecosystems, and discuss potential pathways to advance knowledge in the field.

Presenter: Christoph Breidbach, University of Queensland, Australia

The seminar is part of a multi-disciplinary seminar series on Service system transformation, in which researchers from different perspectives and approaches within service research will illuminate the research area. The seminars will focus on global societal challenges and how transformation within social systems works. The series consists of five seminars.