A leader in Service Research

CTF is a multidisciplinary research center at Karlstad University. The aim is to ensure that CTF is at the leading edge of international research. We cooperate closely with service businesses, manufacturing companies, and public-service providers.

Established in 1986, CTF now has 60 researchers and doctoral students who are variously involved in business administration, working life science, sociology, psychology and sociology of religion.

Business idea

CTF contributes to the scientific knowledge on value-creation through service.

You can become involved

We develop and conduct research projects in close collaboration with leading business and public organizations.

By participating in joint research, you and your organization can contribute to the acquisition of new knowledge about the quality and value of goods and services. Such new knowledge can provide you with a holistic perspective and a deeper understanding, thus enhancing your own potential for success.

For CTF, participation in empirical research with business represents a valuable opportunity to share the experiences of the business sector.